Required: High School Education with:
- Ability to engage in constructive problem resolution related to customer service, safety, and security.
- Ability to handle emergency situations calmly and efficiently.
- Ability to train and oversee the work of student staff.
- Ability to read and interpret documents such as security rules and procedure manuals.
- Ability to write clear and concise reports and correspondence.
- Ability to speak effectively with students, faculty, staff, and visitors that use the university's facilities.
- Willingness to exhibit proper attitude and demeanor to establish and maintain good public relations.
- Must be able to work all shifts including evenings, weekends, and holidays.
- Must have a valid State of Michigan license with an acceptable traffic record and no criminal records which would question credibility or public trust of Security Staff.
- Physical, mental, and emotional ability to execute duties.
Preferred:
- 6 months to 1 year of relevant work experience, including directly related security or law enforcement training or experience or a combination of education and experience from which comparable knowledge and skills are acquired.
- Relevant first aid training with knowledge of CPR.
- Related experience in a campus/university environment.
- Patrol campus buildings and grounds. Prevent and identify incidents of a criminal nature, fire safety, security issues along with parking and traffic issues.
- Respond to calls for service related to possible criminal activity, investigate incidents and report activity to appropriate unit or department.
- Escort individuals off campus where appropriate.
- Investigate complaints made by faculty, staff, students and visitors.
- Investigate traffic accidents.
- Respond to calls involving medical emergencies. Administer first aid and/or call for additional assistance as needed.
- Report security incidents and unusual or hazardous conditions on campus to appropriate officials.
- Issue citations for campus parking.
- Assist area police, local fire and rescue personnel with investigations on campus.
- Provide security services as directed for special events.
- Set up traffic/parking barricades.
- Provide escorts and special transports as needed.
- Assist students, faculty, staff and visitors with problems with keys, locks, doors, vehicles, etc.
- Give visitors directions and general campus information.
- Check IDs of visitors.
- Assist in overseeing the activities of student workers.
- Prepare all required paper work on security activities including daily report forms, informational reports, general incident reports, etc., and others as assigned.
- Understand and comply with MSDS and HAZCOM procedures as part of GVSU's comprehensive OSHA compliance program.
- Understand and comply with the GVSU Security Staff Workbook.
- Perform other duties as assigned.
- None
Supervision Received:
- Receives general instruction from a designated supervisor but is generally expected to work independently.
Supervision Exercised:
- None