Investigator

Minimum Qualifications

• 1 year of investigative experience
• Availability and flexibility to be on call and work 24/7
• Proficiency in the Microsoft Office suite
• Basic understanding of criminal law
• Proficient knowledge of Microsoft Suite and social media functions
• Previous experience in CCTV surveillance operations

Preferred Qualifications

• 2 years of investigative experience
• Bachelor’s degree in criminal justice or a related field
• Experience in military or law enforcement
• Formal investigative interview training and proven experience with investigative interviewing techniques
• Certifications in PCI, IAFCI and/or Reid Training Techniques
• Knowledge of mortgage operations

Job Summary

As a Rock Security Investigator, you'll provide logical information collection and fact-finding research through the inquiry and examination of evidence connected to unethical and criminal activity. In this role, you'll work with all areas of the company, providing solutions for internal and external issues involving the Family of Companies.

Responsibilities

• Conduct investigations to provide resolutions for matters related to fraud, team member issues, property crimes, thefts reported by team members, threats to team members, assaults on property and various forms of harassment
• Develop and implement investigative programs, process management and standard operating procedures for investigative practices that ensure all details surrounding an incident are properly reviewed and reported to appropriate parties
• Record, oversee and provide administrative and operational support for the digital collection of client incident and investigative data
• Identify, analyze and track trends potentially impacting the security of team members, clients and the assets or production of the Family of Companies
• Recommend preventative countermeasures to protect team members, clients and assets of the Family of Companies and partners as it relates to conducting business
• Conduct investigations by interviewing subjects, utilizing surveillance technology expertise for camera reviews, continuing the maintenance for the chain of evidence, and writing notes/formal reports that clearly communicate incident-related facts
• Maintain compliance with the Family of Companies policy and all applicable laws during evidence collection
• Provide clear, concise documentation to a standard that supports filing charges or the prosecution of a subject by an agency of authority or in a court of law
• Collaborate with local, state and federal law enforcement partners
• Stay informed on industry standards and trainings, including interviewing techniques, best practices for internal and external investigations and developments in products and technology
• Available to work a rotating, on-call (afterhours and weekend), shift to assist with life safety concerns and urgent matters

Who We Are

Rock Security offers 24/7 safety and security services and training to Rock Family of Companies team members, tenants and visitors. We’re proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.