Security Operations Center Operator

As an SOC Operator, you can expect to play a crucial role in supporting the business. Your responsibilities will include monitoring, tracking, and coordinating response to incidents in a fast-paced, agile environment. You will work with various security tools and technologies and will assist with requests via phone, email, and/or radio. Collaboration with other teams is essential for effective incident resolution. Operators will troubleshoot, assess, and triage security related issues as required. Expect to stay updated on the latest security trends to continuously support the organization. Strong analytical skills, attention to detail, and the ability to work under pressure are key attributes for success in this role. Additionally, being adaptable and able to prioritize tasks efficiently will help manage the dynamic nature of security incidents. Continuous learning and professional development are also important. The ideal candidate is trustworthy and consistently demonstrates excellence.

• 1+ years experience in dispatch, call center, or a securityoperations center environment
• Excellent verbal and written communication skills inEnglish. Fluency in other languages is a plus
• Familiarity as an end user with technical security systems;video review, access control, alarms, as well as advanced computer proficiency
• Ability to remain calm, appropriately triage/multi-task, andhandle high stress situations in a fast-paced environment
• Ability to work all shifts including nights and weekends
• Problem-solving analytical mindset