Address
Form of work
SalaryJob Description
- Great computer skills
- Utilize multiple inbound communication channels (phone, email, chat)
- Deliver high level Customer Service and appropriate solutions within company guidelines
- Demonstrate full service support and personalized customer experience, strong problem solving skills, and critical thinking to resolve related service requests of various complexities.
- Experience within a call center environment is a plus, but not required.
- Have relieable and consistent access to a high-speed internet connection (25 mb/s or faster).
- Your equipment will be shipped to you via UPS.
FTD is an Equal Opportunity Employer
About Us
For over 110 years, FTD has helped people give with meaning for life's most important occasions through fresh florals, plants and gifts. With cutting-edge software, our mission is to deliver the best gifting experience online by processing millions of orders a year, enabling small businesses to win big in the ecommerce space. We focus on solving tomorrow's challenges in partnership with our nationwide network of trusted, expert florists. We're made up of a diverse group of big thinkers and decision makers who influence how we operate and the results we deliver. By consistently testing, implementing and celebrating new ideas, we're committed to growing your career from within. Together, we can continue to provide a meaningful experience for our customers, partners and our most valuable asset: our employees.
For all of life's occasions and everyday moments, visit FTD.com and follow us on Facebook and Instagram at @ftdflowers.
