Scheduling Coordinator

BrightQuest Treatment Center in Nashville is seeking a passionate Scheduling Coordinator to join our team!

BrightQuest is an organization dedicated to providing highly specialized treatment serving individuals and families suffering from complex mental illness and co-occurring disorders. Our vision at BrightQuest is to provide best in class treatment founded on a therapeutic community model that provides a supportive environment for social skills development and reparative attachment experiences. Our mission is to provide hope, strength and inspiration for individuals and families suffering from mental health, co-occurring, and substance use disorders so that they can heal, transform their lives, and realize all the possibilities of a life in recovery. We value our employees and contractors, and our goal is to engage those who share our core values and our vision.

The primary function of the Milieu Manager is to oversee the practical functionality of the Pathways Milieu, operations and maintenance of client residences, and assisting the clinical team and other Milieu Support Staff in providing supervision of independent living skills of clients living in program operated houses. The Milieu Manager will be responsible for talent recruitment, hiring, training, supervision and scheduling of Milieu Support Staff.

Primary Responsibilities Include:

• Communicate with the Admissions staff regarding upcoming assessments and schedule support accordingly.
• Coordinate with the Admissions Team regarding housing tours and collaborate with Milieu Manager, Admissions Team Representative, and Support Staff.
• Collaborate with Residential Administrative Staff regarding residential client needs.
• Coordinate with the Medication team to schedule health care and medication related appointments.
• Coordinate with the Work Development Program Coordinator to scheduled staff support for volunteer shifts.
• Collaborate with the Events team to plan and schedule support for upcoming events and client outings.
• Coordinate with MSS and RSS regarding grocery shopping support, cooking support and active meditations.
• Coordinate with the Milieu Manager regarding MSS schedules, schedule changes, vacation requests, sick days and adjust the schedule accordingly.
• Communicate scheduling conflicts, questions and/or concerns with client billable hours to the clinical team and Milieu Manager.

• Other duties as assigned.

Requirements:

• High School Diploma or GED is required; BA in social sciences, psychology or one year of experience in a related field is preferred.
• 2-years of experience in medical office administration, involving scheduling for clients within a healthcare setting.

• Proficient computer skills and ability use various software programs.
• Have a valid driver’s license in good standing and auto insurance.
• Successfully complete drug screen and comprehensive background check

Our Benefits:

Galen Mental Health and its subsidiary companies are proud to offer full-time employees and their dependents enrollment in multi-level medical, dental, and vision health benefits with substantial employer premium contributions. Additionally, the company offers employer paid Life Insurance and AD&D, Long Term Disability, Paid Parental Leave, and Employee Assistance Plans. Employees can choose from a variety of voluntary benefits including Medical and Dependent Care Flexible Spending Accounts, Short Term Disability Coverage, Hospital Indemnity and Accident Plans, Critical Illness Coverage, and Legal Assistance. Furthermore, the company offers generous Paid Time Off and Holiday Pay.

Both full and part-time employees have the opportunity to enroll in the company’s 401(K) Retirement Plans with company match of 100% of the first 3% contributed and 50% of the next 2% contributed per paycheck. Employees contributing to their 401K plan are 100% vested immediately upon becoming eligible for the company match.

All benefits are effective from the 1st of the month following 30 days of hire.

#GMH

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Front desk: 1 year (Preferred)
• scheduling: 1 year (Preferred)
• Organizational skills: 1 year (Preferred)

Work Location: In person