Scheduling Coordinator / Insurance Coordinator

Job Summary:

We are seeking an energetic individual with a great personality and exceptional communication skills to join our state of the art orthodontic practice! The perfect candidate for this job must be highly organized, detail-oriented, an excellent multi-tasker, and possess a kind and friendly demeanor. Responsibilities include greeting patients with a smile, scheduling appointments, accepting payments, answering phones and office email, and managing correspondence with other professional dental offices.

Duties:

- Schedule patient appointments using our orthodontic office software (Ortho2 Edge)

- Coordinate with dental providers and other staff members to ensure optimal scheduling and patient flow

- Answer phone calls and respond to inquiries regarding appointments, procedures, and general information

- Maintain accurate and up-to-date patient records in our electronic medical records system

- Verify insurance coverage and obtain necessary authorizations for treatments

- Assist with front desk duties such as greeting patients, checking them in/out, and collecting payments

- Collaborate with the billing department to ensure accurate billing and coding for services rendered

- Provide exceptional customer service to patients, addressing any concerns or issues that may arise

Qualifications

- Positivity: A positive attitude and an optimistic outlook are essential for creating a welcoming environment.

- Team-Player: Collaboration and working well within a team are vital to maintaining a dynamic workplace.

- Previous experience working in a dental or medical office setting is preferred but not required.

- Proficiency in using phone systems and scheduling software

- Knowledge of dental terminology and dental procedures is a plus

- Strong attention to detail and ability to multitask effectively in a fast-paced environment

- Excellent communication skills, both verbal and written

- Ability to work well within a team and collaborate with different departments

- Professional appearance and friendly demeanor is a must.

- Dependable and punctual behavior is necessary to maintain a cohesive team environment.

Benefits:

• Great work environment: Join a positive and supportive workplace that values teamwork and personal growth.
• Paid holidays and paid time off
• 401K retirement plan

Schedule

• 3 days per week (with an occasional fourth day)
• 8 am to 5 pm
• Lunch break 12:30 to 1:30
• Monday - Thursday (alternating Monday and Thursdays for third work day)

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

If you meet the qualifications for this position and are looking for an opportunity to contribute to a dynamic dental office, please submit your resume for consideration. We look forward to hearing from you!

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 24 – 30 per week

Benefits:

• 401(k)
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Ability to Relocate:

• Culpeper, VA 22701: Relocate before starting work (Required)

Work Location: In person