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SalaryAbout Bender
For over 75 years, Bender has been a market leader in providing electrical safety equipment to industries worldwide. Our wide portfolio of cutting-edge products ensure that people, equipment, and facilities worldwide are protected with the latest in electrical safety technology. Our worldwide network of over 70 offices, representatives, and partners offer comprehensive product, application, and technical support.
Bender's core competence is electrical safety. With expertise in virtually every industry, Bender provides both the products and knowledge to meet the demands for customer-specific solutions. Always on the cutting edge, our portfolio of electrical safety solutions focus on a wide range of industries, from mainstay industries such as hospitals, mining, and manufacturing, to newly developed industries such as solar, wind, and electric vehicles. Our ongoing research and development in virtually all industries ensures that no matter the application, you can count on Bender to be your partner in electrical safety.
Benefits
At Bender Inc. we believe in providing a generous benefits package to our employees to help cover the always rising medical costs and keep them out of pocket spend very low. Bender Inc. covers 100% of insurance premiums for Medical, Dental, and Vision for eligible employees and their qualifying dependents. The benefits we offer to our employees include:
- Medical (including prescription plan)
- Dental
- Vision
- Short-Term Disability
- Long-Term Disability
- Health Care and Dependent Care Spending Account
- Life Insurance
- Safe Harbor 401k Plan, where the company contributes 3% of annual salary.
- Employee Assistance Program
- Vacation & PTO
- Paid Maternity/Parental Leave
- 12 Paid Holidays
Main Duties and Responsibilities
- Work with teams across the organization to review and support Salesforce requirements for existing services, projects, and processes
- Review and support Salesforce requirements when new services, projects or processes are being implemented
- Responsible for managing daily operations, ensuring data precision, system reliability, and optimal performance of Salesforce
- Serve as the primary point of contact for troubleshooting issues, resolving system errors, and escalating to third-party integrator as needed.
- Collaborate with cross-functional teams (including sales, customer service, quality, etc.) to understand and document business processes, identify areas for improvement, and implement solutions within Salesforce.
- Act as the primary Systems Administrator for managing and optimizing Bender Salesforce environments, including user and license management, daily support tasks, training of users, and system upgrades
- Oversee successful technical upgrades to the Salesforce platform
- Track analytics, create and maintain reports, provide training for new users, complete user support tickets
- Other supportive marketing task
- Certified Salesforce Administrator
- 2+ years of experience in a similar role
- Strong understanding of Salesforce Automation (flows, process builder), Salesforce Reports and Dashboards, and Salesforce Data Loader.
- Thorough familiarity with Salesforce's configuration capabilities, enabling the recommendation of best practices and the identification of areas where custom development may be necessary
- Strong project management skillset; highly organized with careful attention to detail
- Strong analytical skills; ability to analyze raw data and develop actionable recommendations
- Ability to work and influence cross-functionality
- Proficient with Microsoft Office suite (Word, Excel, PowerPoint)
- Experience working with HubSpot, or a similar marketing automation platform preferred
Other Requirements
- Excellent communication skills
- High energy / motivated personality
- Ability to multitask
- Willingness to learn new things
- Ability to work with a team
- Highest moral and ethical standards
- Confidentiality extremely important
Physical & Cognitive Demands
- Sitting for extended periods of time, some walking and standing
- Frequent operation and use of computer
- Occasional lifting and moving items up to 50 pounds
- Capable of adequate judgement, decision making, reasoning, comprehension, strong English written and verbal communication and stress control
Work Environment
- This will be a remote role
The above statements and information are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, skills required of personnel so classified. Nothing in this document is intended to exclude the opportunity for modifications or adjustment to the job or the manner of performing it consistent with the requirement to provide reasonable accommodations to the disabled. With or without accommodation, the essential functions must be performed. Employees unable to accomplish any functions may request reasonable accommodation’s pursuant to the Americans with Disability Act. In addition, employee must follow all Bender Inc. Safety Policies and Procedures, as well as the safety requirements of our customers where applicable.
We are an Equal Opportunity and Affirmative Action Employer.
