Sales Support Administrator

With over 50 years of combined award-winning experience, NC Custom is a top-40 ASI Supplier, and the leading diversified manufacturer of 3,000 plus items, ranging across confectionery, mints, chocolate, hard goods, health and beauty, wellness, premium apparel and soft goods, servicing distributors in the promotional products industry.

We are currently looking for a well-rounded and

The Sales Support Administratorrole involves Sales Support, operations, and administrative responsibilities. The individual in this critical role will support our senior management team, our largest national accounts (promotional products) and supporting our division trade show needs.

Through training, you will be responsible for acquiring a deep knowledge of our product lines and will work with customers to make recommendations to enhance their online presence.

This position requires working on-site between both our Hicksville and Ronkonkoma locations. Must be driven and focused, to enhance key accounts, sales processes, and drive revenue growth, while working closely with other departments (Operations Team, Sales Team, and Graphic Art Team).

The ideal individual will enjoy working on a variety of tasks and projects centered around eCommerce, sales, operations, and administrative responsibilities including, but not limited to:

• The ideal individual will enjoy working on a variety of tasks and projects centered around eCommerce, sales, operations, and administrative responsibilities including, but not limited to:
• Remaining knowledgeable about promotional product lines, and homing in on analytical skills to prove product success rates
• Diligently following purchase orders through to completion and working with appropriate parties to quickly resolve issues that delay timely processing.
• Answering incoming calls in support of sales team and customers
• Communicating effectively with the Customer Service Manager to evaluate unique operational challenges.

The ideal candidate will exemplify:

• Proficiency in the use of Excel and a love of spreadsheets!
• Strong organizational skills and the ability to produce accurate daily reports as needed.
• Proven ability to learn and use multiple operating systems (proprietary / Profit Maker)
• Ability to prioritize and multi-task with maximum efficiency, without sacrificing accuracy.
• Prior administrative / Sales Support experience in an office setting
• Excellent written and verbal communication skills
• Professional and pleasant phone manner to service incoming and outgoing calls
• Bachelor’s Degree preferred.

Schedule:

• M – F: 8:30 AM – 5:30 PM

Location:

• ON SITE: Hicksville, Ronkonkoma - a set schedule will be discussed.

Perks and Pay:

• Medical, Dental, Vison, AFLAC
• Paid holidays, PTO, and vacation
• 401(k)
• Pet insurance
• Entrepreneurial environment….and more!

This is an excellent opportunity to join a well-established and thriving company!

We are an Equal Opportunity Employer