Sales Specialist

As a Sales Specialist in a Lucid Studio, your primary focus will be to guide customers on their journey with Lucid. This role is pivotal in ensuring a seamless and personalized customer experience towards ownership. If you're achievement-oriented, thrive in goal-focused settings, and have exceptional relational skills, then you'll excel as a Lucid Sales Specialist.
The Role

• Customer Engagement
• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
• Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions.
• Customer Relationships: Build and nurture customer relationships to foster brand loyalty.
• Sales and Targets
• Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences.
• Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices.
• CRM: Utilize CRM tools like Salesforce to track and manage customer interactions.
• Communication & Presentation
• Clear Communication: Use exceptional oral and written communication skills to deliver clear and relevant information.
• Active Listening: Employ active listening techniques to provide solutions that are genuinely helpful to customers.
• New Hire Training: Conduct new hire training programs with excellent presentation skills, mentor developing associates.
• Operational Tasks
• Asset Management: Assume responsibility for Studio assets, including high-value test-drive vehicles.
• Time Management: Prioritize tasks to balance brand-building efforts with studio sales objectives.
• Test Drives: Coordinate and facilitate customer test drive experiences.

You Bring:

• 2+ years of relevant sales professional experience in commission-based environment, including building and managing a customer pipeline. Proven track record of achieving individual sales goals.
• Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information.
• Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge to adapt to evolving industry trends and technologies.
• Demonstrated perseverance, grit, and the ability to prioritize long-term goals over short-term rewards, consistently exhibiting resilience and determination in overcoming challenges.
• Possesses a strong business acumen, with a keen understanding of automotive market dynamics, financial principles, and industry trends, enabling informed decision making for our customers.
• Proactively takes initiative and is highly action-oriented, achieving objectives with a sense of urgency and efficiency.
• Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking.
• Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers.
• Demonstrated ability to coach, train and mentor developing associates.
• Passionate about electric vehicles and the premium vehicle market.
• Bachelor's degree or equivalent work experience preferred. High school or GED required.
• Availability to work flexible hours including weekends, evenings, and holidays.
• Must maintain a valid driver's license and be able to obtain a DMV Salesperson License.
• Willingness to travel for on-boarding and training.
• Proficiency in English; knowledge of a secondary language is a plus.
• Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience a plus.
• Physical capacity to stand for extended periods and perform tasks like twisting, bending, squatting, and reaching, with or without reasonable accommodation.
• Ability to coordinate and facilitate customer test-drives.