Sales & Member Enrollment Specialist

Sales & Member Enrollment Specialist

About Us:

Uniper Care is helping older adults lead a healthy, vibrant, and social life — on their own terms. Discover what makes us the best at helping older adults connect to life! Our services are designed to support and enhance the lives of our members. We are committed to delivering top-quality services and ensuring that our members receive the care they need to lead healthier and more fulfilling lives.

Job Summary:

As a Sales and Member Enrollment Specialist for Uniper Care services you will play a critical role in connecting with potential members, understanding their unique needs, and presenting our services to improve their well-being. You will be an essential part of our team, responsible for promoting our Uniper Care services and driving sales through phone-based interactions.

Key Responsibilities:

• Qualifying Prospective Members:
• Articulate the value of Uniper Care services and how they can improve the member's quality of life.
• Ensure that the Uniper Care service will be the right fit for the member.
• Member Engagement
• Conduct outbound calls to potential members and respond to incoming inquiries and convert them to Uniper care members after qualification.
• Establish rapport and build trust with members by listening to their needs and concerns.
• Provide information about Uniper Care services and how they can benefit the member.
• Product Knowledge:
• Develop a deep understanding of Uniper Care services, including features, benefits, and pricing.
• Stay updated on industry trends and competitors to effectively position our services.
• Needs Assessment:
• Conduct thorough needs assessments to identify each member's specific care requirements.
• Customize service packages based on individual member needs and preferences.
• Closing Deals:
• Work to close prospective members, overcoming objections and addressing member concerns.
• Assist members with the enrollment process and ensure a smooth transition to our services.
• Record Keeping:
• Maintain accurate and detailed records of member interactions, inquiries, and sales activities.
• Use CRM software to track and manage leads and opportunities.
• Compliance and Ethics:
• Adhere to all legal and ethical standards, including data privacy and confidentiality.
• Ensure compliance with all industry regulations and company policies.

Qualifications:

• High school diploma or equivalent; college degree is a plus.
• Proven experience in phone sales or a related field is preferred.
• Exceptional communication and interpersonal skills.
• Empathy and the ability to connect with diverse member profiles.
• Strong persuasive and negotiation skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM software and sales processes is advantageous.

Benefits:

• Competitive rate and commission structure.
• Meaningful work in an organization dedicated to improving the lives of senior citizens.

Additional Details:

• Job Type: Contract
• Weekly Hours: 20 hours per week.
• US Compensation:
• Base: $20/hr
• Bonus
• New Member Activation: $5/per activated member
• Member Renewal: $15/per activated member for the 1st month renewal

Job Type: Contract

Pay: $20.00 per hour

Expected hours: 20 per week

Benefits:

• Work from home

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• Remote

Experience:

• Sales: 5 years (Preferred)

Work Location: Remote