Sales Coordinator

Company Overview:

At ADT Commercial, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of ADT Commercial, you’ll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Position Summary:
This position is responsible for scheduling/confirming sales appointments, resolving customer concerns and discrepancies, completing contract paperwork, including commission adjustments. In some branches this position may also support warehouse and/or administrator duties.

Essential Duties and Responsibilities

• Act as a liaison between Sales, Project Managers and technicians.
• Schedule and confirm sales appointments.
• Troubleshoot and Support Administration of Salesforce.com Program.
• Administer Sales Pilot and SFDC access.
• Sales Pilot Commission and Job Creation.
• Reinforce best practices for the commercial sales process and sales qualification for direct end-user and construction market sales.
• Work with sales team to ensure all paperwork is completed properly within the designated time.
• Complete daily reports.
• Other duties as assigned.

Qualifications - External

Minimum Qualifications:

• High School Diploma or General Education Degree (GED)
• Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
• Proficient in Microsoft Office (Word, Excel & PowerPoint)

Experience/Requirements:

• Must possess good decision making skills, be very organized and detail oriented.
• Must have excellent oral and written communication.
• Ability to use discretion. Problem Solving and ability to escalate matters when needed.
• Data analysis and interpretation skills.
• Speed and accuracy with attention to detail.
• Scheduling

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear. The employee is frequently required to stand and walk.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment:

• Normal office environment.
• The noise level in the work environment is usually moderate.