Sales Associate

Southern Baked Pie Company, a growing family-owned business, is seeking energetic, flexible, and

highly motivated Retail Sales Associates to join our team. This is an excellent opportunity to grow in

an exciting retail environment, with opportunity for advancement within the company.

Key Parameters:

• Monday-Saturday (must be willing to work weekends and some holidays) • Job Types: Part-time and Full-time positions are available

• Work Location: Buckhead – (3145 Peachtree Road, Suite 165, Atlanta, GA 30305)

Essential Responsibilities:

• Complete retail associate training process • Demonstrate regular, dependable attendance and punctuality • Work as part of a team with a commitment to continuous learning • Maintain product knowledge by participating in all education and training opportunities, to

include, but not limited to, monthly store meetings • Provide outstanding customer service to every customer, meeting and making a connection with

customers by asking questions and listening to customer’s needs • Develop and cultivate relationships with new and existing customers by getting to know their

stories and sharing the Southern Baked Pie story, both its history and its future narratives. • Become a product expert and provide product suggestions in order to meet the needs of each

customer • Suggestively sell pies and other food products and merchandise • Keep customers informed of products and promotions • Achieve established sales goals • Perform store opening and closing responsibilities • Master and manage the POS system by entering customer orders, operating cash registers,

managing financial transactions, balancing drawers and preparing deposits • Manage the phones and “tablets”, including customer orders and questions • Maintain a clean, organized and safe retail environment by keeping the store clean and supplied,

following proper food handling sanitation procedures • Set up for and work off-site events, as requested • Perform other duties as assigned

Qualifications

Education/Experience: High school diploma or equivalent required. Previous retail sales

experience preferred, but not required.

Communication Skills: Strong interpersonal and communication skills. Ability to speak clearly

and be understood by all customers. Ability to read, write and interpret instructional documents and

procedure manuals.

Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing

and standing for long periods of time. May occasionally involve stooping, kneeling, crouching, and

climbing ladders. Involves lifting up to 30 lbs.

Work Hours: Retail schedule is Monday through Saturday. Holiday and weekend availability are a

must; flexibility to work hours that may include early mornings, evenings and weekend shifts.

Additional Skills: Enthusiastic and friendly, with a strong customer-service based approach. Ability

to multi-task, while being attentive to customers and remain flexible to the needs of the business.

Ability to work as part of a team, take initiative independently from manager and also follow direction

from manager. Courteous and calm manner when handling a difficult customer or dealing with an

emergency situation.

The responsibilities of the Retail Sales Associate are many, various and not limited to those listed.

Job Type: Part-time

Pay: $12.54 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person