Safety & Trust Business Analyst

Help empower our global customers to connect to culture through their passions.
Why you'll love this role
You'll be joining a fast moving and diverse team of dedicated individuals who work together to safeguard StockX's marketplace, customers, team members and inventory worldwide. You'll be helping develop the roadmap and support the execution of operations for the Safety & Trust team at StockX. This role is on the Safety & Trust team and will work cross-functionally with stakeholders in Market Integrity, Product, Engineering, Brand Protection, Operations, Customer Support, and Information Security.
What you'll do

• Assist in developing, implementing and managing the StockX Safety & Trust strategy and program
• Work cross functionally with key stakeholders to develop anti-fraud controls, requirements and design to maximize project effectiveness
• Assist in managing dependencies, risks, and strategy to exceed departmental goals and objectives
• Assist with managing and driving multiple projects
• Collaborate with product owner to coordinate training plans for newly released functionality
• Use data and analytics to develop and implement new measures to reduce fraud and risk
• Partner with fraud operations teams to develop new defenses and improve efficiency in fraud defenses.
• Partner with Product & Engineering Teams to develop new tooling and features needed for fraud defenses.

About you

• 3-5 years years experience in related fields (Fraud Operations, Safety & Trust, Payments Abuse)
• Experience with project management systems (Confluence, JIRA, etc...)
• Experience with data platforms (Tableau, Databricks, Datadog, etc...)
• Knowledge of e-commerce fraud, investigation, or chargebacks
• Excellent written, and verbal communication skills.
• Excellent presentation skills

Nice to have skills

• Marketplace experience
• Payments experience
• Project Management Experience

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Pursuant to the various pay transparency laws/acts, the base salary range is $70,000 to $105,000 plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses . Compensation is dependent on geography and may vary.
About Us
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from artists including KAWS and Takashi Murakami; and electronics from industry-leading manufacturers Sony, Microsoft, Nvidia, and Apple. Launched in 2016, StockX employs more than 1,000 people across offices and verification centers around the world.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.