Route Coordinator/Customer Service Representative

CT Pest Solutions is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our mission is to improve the quality of life for both our employees and customers.

To do this CT Pest Solutions is seeking a reliable, motivatedRoute Coordinator/Customer Service Representative to enjoy our culture of teamwork, honesty, accountability, respect and integrity.

We offer:

• Competitive pay
• Health Insurance
• 401(k) with Company Matching
• Dental Insurance
• Life Insurance
• Vision Insurance
• Accidental Death & Dismemberment
• Short & Long Term Disability
• PTO
• Paid Holidays
• Advancement Opportunity

Responsibilities include scheduling service work orders and communicating with customers via providing information regarding services, directing to appropriate person/department and other administrative activities for the Company. TheRoute Coordinator/Customer Service Representative is also responsible for selling pest, tick and wildlife services to commercial organizations or residential settings to meet their
needs.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Answering telephones and directing persons and/or telephone calls to the appropriate department or person.
• Providing information about products and services over the phone.
  
• Resolving customer complaints.
  
• Receiving and delivering messages verbally and/or in writing.
  
• Develop estimates/contracts for current or prospective customers.
• Respond promptly to inquires from potential customers.
• Scheduling work orders and/or pest control jobs.
  
• Entering work orders.
  
• Collecting past-due receivables.
  
• Compiling data, scanning, and filing.
  
• Typing termite reports and Notice of Work Completion and/or Exclusion.
  
• Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.
  
• Other duties as assigned

If you're interested in joining our team please email your resume with your qualifications.

Job Type: Full-time

Salary: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Incentive pay

Education:

• High school or equivalent (Required)

License/Certification:

• Valid Driver's License