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Salary- Work Hours: Full-Time, Monday – Friday; 8:30 am - 5:00pm. Hours may vary.
- Primary Location: Downers Grove, IL – Hybrid.
Duly has an exceptional opportunity for a Registered Nurse who enjoy challenging work, a diverse set of responsibilities, continual learning, are open to ongoing change, and can demonstrate an interest in and understanding of health care risk management job attributes.
Partner with clinicians and leadership throughout the organization to conduct pro-active risk assessments, review and investigate occurrence reports, review and process medical dismissals, complete root cause analysis, identify and review adverse and sentinel events, identify patient safety concerns, potential liability concerns, and system breakdowns.
The Risk Manager will work to support the Director of Risk Management and work closely with the Patient Safety Specialist. The Risk Manager is also responsible for assisting with patient grievances and assisting to support the patient advocacy team.
Responsibilities:- Provides consultation to organizational leadership, providers, and staff
- Event reporting system management
- Review and investigate organizational reports
- Review and investigate occurrence reports
- Review and investigate concerns brought to Risk Management by leadership and staff
- Conduct investigations related to:
- Near miss occurrences
- Patient safety concerns
- Potential liability concerns
- Harm events
- Sentinel events
- Conduct proactive patient safety/risk assessments
- Visits clinical sites to identify areas for improvement
- Implements action items based on these findings
- Review and Process Medical dismissals
- Provide education to organizational leadership, providers, and staff
- Conduct Root Cause Analysis
- Investigate and conduct root cause analysis under the Patient Safety Organization guidelines
- Manage and assist with patient complaints
- Investigate and respond to patient complaints
- Assist the patient experience department with patient complaints
- Bachelor's degree or higher with clinical focus.
- Active RN licensure in good standing required.
- Minimum of 3-5 years of clinical experience required.
- 3-5 years of experience working in Risk Management/Patient Safety preferred.
- Must have great communication skills and be able to have difficult conversations.
- Must have great writing skills and basic familiarity with Microsoft Word, Excel, and PowerPoint.
Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
- Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match
- Profit-sharing program
