Senior Analyst - Digital Risk Management

Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We’re on a path toward becoming the best airline in the history of aviation. Join our Cybersecurity and Digital Risk (CDR) team to help us also become the leading cyber-safe airline in the industry. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity best practices.

United offers a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Key Responsibilities:

The Digital Risk and Compliance Senior Analyst is part of a Cybersecurity team that is accountable for ensuring delivery of organizational goals and is responsible for leading the implementation of the Digital Risk and Compliance programs. The Senior Analyst will lead efforts to evaluate cybersecurity data and system protection controls for United. The Senior Analyst provides ongoing support to ensure compliance targets and business strategies are delivered in accordance with compliance and regulatory requirements, risk appetite, organizational risk practices, and evolving business practices. The Senior Analyst maintains ongoing relationships with the Risk and Compliance teams, Digital Technology teams, and other Cybersecurity and business teams for information sharing, and to identify, evaluate, and implement appropriate solutions to meet cybersecurity and compliance objectives.

• Communicate complex information, concepts, and metrics in a confident and well-organized manner through verbal, written, and visual means, and tailored to the audience including to multiple levels of leadership
• Collaborate with Digital Technology and business teams, as well as other internal/external partners to build relationships supporting accountabilities
• Perform regulatory compliance and risk assessments to identify and mitigate compliance and cyber risks
• Provide guidance on regulatory expectations, industry norms, and appropriate controls
• Conduct various internal and external audits/assessments such as General Data Protection Regulation, Defense Federal Acquisition Regulation Supplement, Payment Card Industry, Sarbanes-Oxley. Conduct reviews of external security and compliance assessments
• Develop and implement policies, standards in support of cybersecurity activities, and aligned to company or organizational requirements
• Lead engaging and valuable learning opportunities to the global workforce, that reduce cyber risk for the business
• These programs include, immersive training (tabletop exercises, lunch & learns), micro-learnings (email, surveys, media-based communications, etc.), and incentivized training and cyber remediation programs (cyber certifications, reward programs, etc.)
• Interpret and apply relevant laws, regulations, policies, and related guidance to implement or enhance processes or programs, and to identify gaps in support of cybersecurity responsibilities

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes. We are always looking for individuals who will bring something new to the table.

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree in Cybersecurity, Information Technology, or related
• At least 4 years of related experience
• Proficient skills in assessing security controls based on cybersecurity principles and tenets
• Skilled in communicating with all levels of management (e.g., interpersonal skills, approachability, effective listening skills, proper use of style and language for the audience)
• Skilled at interpreting patterns of noncompliance to determine their impact on levels of risk and/or overall effectiveness of the enterprise’s cybersecurity program
• Ability to perform in a dynamic environment with the ability to manage multiple projects and priorities
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree
• CISA
• CRISC
• CISSP
• CISM
• 8 or more years of related experience
• Knowledge of computer networking concepts and protocols, and network security
• Knowledge of security engineering and architecture concepts
• Knowledge of cryptography and cryptographic key management concepts

Pay range: $100,000 to $148,000 Job Posting Expiration: 4/1/2024

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.