Revenue Systems Manager

US Remote - Full Time

At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies.

Location:
Our "Work from Anywhere" philosophy is aimed at making sure we bring a diverse range of thought leadership so that our technology is better able to serve local health care providers. Our goal is to hire the country's top talent and allow them to create an environment where they can do their best work.

Position Overview:

As the Revenue Systems Manager for RxVantage you will be responsible for the ownership and management of RxVantage's growth technology stack to help enable the revenue organization to meet and exceed our company goals. RxVantage employs technology in all areas of our business strategy, especially within our prospect and client-facing roles. Our systems include a Customer Relationship Management system (Salesforce), Sales Engagement (Outreach), Marketing Automation Platform (Pardot), Sales Intelligence (Chorus.ai), Meeting Scheduling (Chili Piper), Integrated Data Sources and Analytics. When correctly aligned, our technology has the ability to create a platform for growth and can be leveraged to provide insightful analytics to improve our revenue efficiency.

The primary focus of this role is to be the technical owner of our sales technology stack from both a day to day usage and strategic roadmap perspective. This includes ensuring that our technology solutions integrate and work well together, reducing friction in go to market processes, communicating with end users to develop best practices and enabling the go to market team on how to best leverage our technology. We are seeking a person who can both understand the landscape of our go to market technology while being detail oriented enough to run our day-to-day operations.

The Revenue Systems manager will primarily partner with the revenue organization, but will also work closely with Operations, IT, Finance, Data and Product to drive progress on our go to market priorities. These partnerships are critical as we roll out new sales processes, optimize our revenue efficiency, and improve our company enablement.

The Revenue Systems Manager will also work closely with the Director of Sales Operations to develop and prioritize the revenue technology roadmap and facilitate enablement programs that reduce friction in go to market processes and improve employee ramp time to performance.

What you'll be doing:

• Understand and document business processes and requirements to create a technology stack that facilitates RxVantage's go to market strategies and revenue performance.
• Communicate updates to all technology enhancements and facilitate training on all new technology to ensure revenue tech stack is employed with best practices.
• Oversee the administration of our sales technology stack
• Drive efficiency for the growth team in how they manage their deals in Saleforce.com
• Employ technology to streamline sales processes and ensure growth team members are as efficient as possible.
• Ensure cross-functional projects are communicated clearly and all roadmap projects do not negatively impact other business units.
• Ensure the health of all databases included data hygiene, role permissions, user adoption and usage status
• Ensure all go to market requests are consistent with strong Salesforce.com and sales system practices
• Troubleshoot issues in sales systems; recommend both technical fixes and sales enablement improvements
• Partner with sales leaders to understand goals and recommend and support technical solutions

Non Technical Skills Required

• Ability to create partnerships and actively listen to department leadership in order to develop technology that solves problems and facilitates RxVantage Go to Market Revenue Goals.
• Ability to prioritize project management and align roadmap to RxVantage's growth goals and vision,
• Proactive attitude to identify potential issues and present solutions before problems arise. Mindset of thinking about both short term needs and long term company goals.
• Detail oriented nature to document all updates and processes.
• Ability to manage complex projects that span multiple teams and functions.
• Translate complex technical challenges (such as system capabilities or architecture or integrations) into simple concepts for streamlined decision making.

The ideal candidate:

Technical Skills Required

• Experience working with sales tools including but not limited to Salesforce, Outreach, Openprise, Chorus, LinkedIn Sales Navigator, ZoomInfo, Pardot and Chili Piper.
• Salesforce.com administrator certification required
• 5+ years of professional experience, including at least 3-5 in a Sales System Administrator or Salesforce.com administrator role
• Experience working at a Healthcare, SaaS or pharmaceutical company is a plus

Non Technical Skills Required

• Ability to create partnerships and actively listen to department leadership in order to develop technology that solves problems and facilitates RxVantage Go to Market Revenue Goals.
• Ability to prioritize project management and align roadmap to RxVantage's growth goals and vision,
• Proactive attitude to identify potential issues and present solutions before problems arise. Mindset of thinking about both short term needs and long term company goals.
• Detail oriented nature to document all updates and processes.
• Ability to manage complex projects that span multiple teams and functions.
• Willingness and capability to translate complex projects and operational terminology to simple terms that convey the benefit for end users and management.

–

RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities, and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.