Revenue Cycle Clerk

Under the direction of the Director of Revenue Cycle, or designee, the General Clerk performs clerical support to the Business Office staff as needed.

Responsibilities:

• Print paper claims, medical records, and submit to the payors via US Mail, as needed.
• Ensures all necessary documentation required by insurance company is attached to the claim.
• Document all notes in the patient account system for tracking of billed accounts.
• Provides outside physicians with patient insurance information, as requested.
• Work special billing related projects, as needed.
• Pull Remittance Advice (RA) and Explanation of Benefits (EOB) to prepare claims for secondary billing.
• Pull supporting documents for special projects and annual regulatory audits, as needed.
• Open and separate incoming mail by relevance.
• Scan incoming correspondence to patient account, as needed.
• Give original correspondence to appropriate parties.
• Answer incoming calls and assist caller if within skill sets and abilities.
• Assist all business office team members with clerical functions, as requested.
• All other duties assigned, within skills sets and abilities.

Requirements:

• High school diploma or equivalent.
• One year of general office experience.