Retail Customer Service

Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with empathy and patience
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate solutions or products
- Maintain thorough and accurate customer records
- Collaborate with other team members to ensure customer satisfaction

Qualifications:
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively

- Previous Customer Service experience is preferred but not required

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time

Pay: $13.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training

Experience level:

• No experience needed

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift
• Split shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Holland, MI 49424: Relocate before starting work (Required)

Work Location: In person