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SalaryWe are currently seeking hospitable and enthusiastic Service Managers to join our talented team in the North Shore suburbs! The Service Manager is responsible for helping lead and manage the restaurant during service, and ensuring the guest-first experience that Ballyhoo Hospitality is known for. This position serves as a leader, educator, coach, and mentor to the Front of House team. These incredible concepts; Sophia Steak--Wilmette & Lake Forest and Pomeroy, Winnetka are growing with the upcoming concept in Glenview, Jackman & Co.
https://ballyhoohospitality.com
We offer great benefits:
- 5 Day Work Week
- 15 Days PTO per year
- Manager Dining Program
- Performance Bonus
- 401(k)
- Medical, Dental, and Vision Insurance
- Real opportunities for growth and advancement.
ESSENTIAL JOB FUNCTIONS INCLUDE:
- Oversee Dining Room, Bar, Take Out and Private Dining operations
- Manage training and development of Bar & Front of House team
- Assist in interviewing, hiring, disciplining, scheduling
- Develop relationships with guests
- Actively participate in service
- Greet guests warmly and professionally upon arrival and departure
- Assist the host stand before and during service by seating tables, answering telephone calls in a courteous manner, and managing reservation book to maximize covers for every shift including driving the oyster bar and bar seats
- Assist the kitchen with food running, menu descriptions, preshift tastings and participate in daily FOH/BOH meeting
- Assist with menu updates and special/custom menus
- Take and input togo orders as needed
- Maintain knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
- Anticipate guests' needs, respond promptly and acknowledge all guests.
- Nightly Report completion including contributing notes daily.
- Responsible for helping to achieve targeted sales goals
- Ensure that employees comply with health and food safety standards
- Address complaints regarding food quality, beverage or service
- Establish standards for personnel performance and customer service
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 10 hour shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: In person
