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TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to adhere to high quality standards provides our residents with much more than a rental apartment but also exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture provides ongoing training and professional development. It is also important to us that our team members have a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer.
We are looking for an experienced Service Technician for our residential apartment community located in Mundelein, IL. In this position, you will have the overall responsibility of maintaining the apartment homes, common areas and grounds, timely unit turns and ensuring that the needs of our residents are met by providing superior customer care. If you are reliable, organized and professional with strong technical skills and attention to detail than this may be the opportunity for you. If you want to work for a company that puts employee culture, satisfaction and development as a top priority, then TLC Management is exactly the company that you are looking for.
Qualifications and Expectations
- Prior Multifamily Housing experience preferred
- 3 years prior maintenance experience in a fast-paced residential community
- Knowledge of various maintenance functions including plumbing, pools, HVAC, appliance repair and installation, electrical, painting, caulking, snow removal, life safety and cleanliness
- Ability to perform unit turn work timely to meet deadlines and with a great eye for detail
- Ability to resolve work orders efficiently and with care
- Walk the property regularly to ensure safety and cleanliness
- Availability to respond to emergency calls 24/7, including weekends and holidays
- Good computer skills and ability to learn specialized software
- Provide exceptional customer service to our residents and guests
- Ability to communicate clearly
- Assist at other properties from time to time
- Learn and comply with industry legal requirements, including federal and local fair housing
- Work both individually and on a team to maximize occupancy and achieve property goals
- Provide an exceptional working environment to our associates
- Observe all health and safety guidelines
- Maintain detailed, accurate and confidential records
- Must have valid driver's license and active vehicle insurance
- Perform other miscellaneous duties as assigned by Property Manager and Service Manager
Our Benefits
TLC offers a comprehensive benefits program. Our package includes:
- Competitive Compensation
- Commission for Lockouts and Renewal Leases
- Paid On-Call Travel Time
- Quarterly Bonus Eligibility
- Healthcare Benefits
- 13 Paid Holidays (including your birthday and anniversary)
- Paid Vacation and Sick Time
- Two (2) Paid Volunteer Days
- Employer Paid Life Insurance Benefits
- Employer Paid Long Term Disability
- Employee Assistance Program
- Continued Training and Professional Development
- Health and Wellness Program
- 401(K) with generous company match
TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity
