Resident Care Coordinator

ESSENTIAL FUNCTIONS

Required

• Leadership through planning, directing, communicating and coaching.

This position requires strong written and verbal communication skills, strong personnel skills and positive community relations skills to be successful.

• Excellent written, verbal, grammatical and punctuation skills.
• Must be self-motivated and have the ability to work independently and make decisions.
• Excellent organizational skills; detail oriented
• Pleasant, professional and personal manner.

DUTIES

• Clinical Oversight:

The Resident Care Coordinator performs a thorough health assessment of all new residents upon admission to the community. The Resident Care Coordinator is responsible for monitoring the health status of all current residents through assessments and care conferences scheduled quarterly or more frequently as required. Resident assessments and care plans will be entered in to software and the Resident Care Coordinator will monitor compliance with those care plans by all staff. This monitoring includes initiating actions as required in improving their health status and reading of all alert charting from daily report. This monitoring is to include but not limited to medication side effects, activities, meals, complaints, cognition and behaviors, ADL’s and special requests. Using this information, the Resident Care Coordinator will coordinate and attend resident Care conferences and service plan reviews with a focus on assuring that the service plans are developed to meet the resident needs. In addition, the Resident Care Coordinator will react immediately to suspected resident abuse including a thorough investigation and notification of appropriate parties.

• Scheduling/Coverage:

The Resident Care Coordinator oversees the scheduling for the caregivers and medtechs. It is the Resident Care Coordinator’s responsibility to ensure that each shift has adequate coverage, and is able to assist on the floor as needed to make sure residents need are being met. The Resident Care Coordinator will have the next months schedule posted no later than the 25th of each month.

• Supervisory/Administrative Duties:

The Resident Care Coordinator supervises all Assisted Living and Memory care personnel. This responsibility includes hiring, coaching, orientation, scheduling and training of staff. Provide employee evaluations per the community Managers policy and procedures and communicate all employee relations’ issues with the Executive Director. The Resident Care Coordinator performs all necessary verbal and written disciplinary actions required of supervised staff, and ensures documentation and process meets the community policies and procedures. The Resident Care Coordinator attends daily management meetings, staff meetings, and other meetings as delegated by the Executive Director such as: support group meetings, resident council meetings, and attendance at family night gatherings. The Resident Care Coordinator working with the Executive Director and "Ohana Ventures corporate office will conduct community audits as required of current operational systems including review of swing and night shifts to monitor staff compliance with policy and procedure and to ensure community security. The Resident Care Coordinator and Executive Director will review all incident reports, conduct investigations and report/plan corrective action as required. All incident reports will be forwarded to the Director of Clinical Services at the community.

• Continuous Quality Improvement:

The Resident Care Coordinator working with the Executive Director will assist in ensuring there is a Continuous Quality Improvement (CQI) activity in the building. Working with the Executive Director, assist in identifying and set priorities in resolving service-related issues, and those CQI activities within the community meet the community Managers goal of quarterly meetings, and document plans to improve quality. The Resident Care Coordinator will provide additional areas of CQI focus through clinical audits performed in the community as required and requested by the community.

• Compliance with Rules and Regulations:

The Resident Care Coordinator will support the Executive Director in maintaining compliance with all local, state, federal and licensing rules and regulations associated with the licensure of the building as they pertain to clinical and risk management activities. This includes HIPAA, OHSA, and State Survey issues, etc that apply to the specific location of the property

• Safety Compliance:

The Resident Care Coordinator is responsible for ensuring that all employees work in a safe manner and that unsafe actions are to be managed. Compliance with Safety Committee standards is required. Should workplace injuries occur, the Executive Director would be responsible for following all procedures for treatment, investigation, return to work, and management of the injured worker, communication with care provider and "Ohana Ventures.

• Team Effectiveness:

The Resident Care Coordinator is responsible for fostering teamwork with co-workers, showing initiative in overcoming obstacles, takes actions to assist others beyond job responsibilities, and has a positive impact on co-workers, residents and visitors.

• Supplies:

The Resident Care Coordinator is responsible for ordering supplies for the floor staff, and to keep it adequately stocked. They are to communicate with the Executive Director if there is a shortage, low stock supply, etc to be able to remedy a solution timely.

• Perform other duties as assigned or needed.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Assisted living facility
• Long term care

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• On call

Ability to Relocate:

• Medford, OR 97504: Relocate before starting work (Required)

Work Location: In person