Address
Form of workAt Terwilliger Plaza, located in beautiful downtown Portland, we believe that encouraging a deeper sense of dedication and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, create innovations that matter, and thrive in today’s changing world. Join us as we Live Forward and cultivate a phenomenal place where our team works and thrives. We invite you to join an organization that cares and provides meaningful work that makes a difference!
Why Work Here?
Medical, Dental & Vision
401k Matching
50% Off Employee Discount in Dining and Deli
24/7 Access to onsite gym and pool
Scholarship Opportunities
Company Paid Annual TriMet Pas
Competitive Pay
Describe the Broad Scope of the Function:
Working under the direct supervision of the Director of Health Services, the Resident Care/ Medical Records Coordinator is responsible for providing a variety of clerical support to Health Services, primarily by executing process to maintain Medical Records, Service Plan updates, Care Conference coordination and providing general administrative support. Tasks include, but are not limited to client record‐keeping, regulatory compliance, quality assurance documentation, administrative communication and other assigned tasks within the department.
Essential Job Functions:
- Maintain a high level of organization and clerical accuracy.
- Maintain office and client files in an organized and efficient manner and in accordance with applicable regulations.
- Perform data entry and utilization of service‐specific databases and Microsoft office applications.
- Effective communication in-person and over-the-phone.
- Work in accordance with Director of Health Services, or HS Clinical Manager/RN instruction.
- Keep worksite organized and clean; Maintain weekly office supply orders and updating spenddown.
- Treat Members with patience and compassion.
- Ability to maintain confidentiality.
- Participation in organizational committees and mandatory staff meetings/trainings.
- Maintain a high level of responsiveness to resident concerns related to care needs and service provision
- Comply with policies regarding resident rights, employee expectations and departmental policies and procedures; report concerns to the appropriate manager immediately.
- Conduct a variety of departmental auditing or file creation tasks, as assigned.
- Take/distribute minutes for meetings as assigned.
- Maintain Admission/Discharge register.
Qualifications:
- At least 2-years previous experience as a Resident Care Coordinator, Medical Records Coordinator, or other related experience.
- A minimum of 2-years’ experience performing administrative duties in a general office environment
- Experience working as a Medication Aide and strong customer-service experience required.
- Experience working in an assisted living environment or with a geriatric population strongly preferred.
Knowledge and Skill Requirements:
- Attention to detail and strong time management skills required.
- Ability to read, write, speak, and understand English as needed for the job
- Good written and verbal communication skills required.
- Ability to make quick, clear judgments based on facts in calm manner with common sense, and communicate issues with sensitivity to different communication styles and personalities.
- Ability to read and interpret regulatory guidelines, policies and procedures.
- Ability to perform data entry processes and database utilization and implementation.
- Ability to work in team environment, listen, interpret, communicate and build relationships.
- Ability to handle high level of sometimes stressful activity and juggle multiple priorities while maintaining a calm manner with common sense and independent action.
COVID-19 Vaccination Requirement for Employees:
Help us keep our seniors safe! We support and uphold the Oregon State Mandate which requires all employees who work in senior healthcare to be vaccinated against Covid-19. Please let us know if you have a religious or medical exemption.
Terwilliger Plaza evaluates qualified candidates without regard to race, color, religion, sex, national origin, veteran status and other protected characteristics.
The job description is not meant to be an all-inclusive list of duties and responsibilities but provides a general overview of positions' job function in the company.
