Research Director

Company	Daniel J Edelman HoldingsSee more
Address	San Francisco, CA
Form of work	Full-Time
Category	Sales/marketing

Job description

This role is open to be based from: San Francisco, CA; Seattle, WA

As a Research Director (RD) at Edelman Data & Intelligence (DXI), you will be leading teams working on multiple primary and secondary research projects concurrently across a variety of sectors and methodologies, focusing specifically on qualitative, quantitative, media monitoring, measurement, and analytics.

Candidates must have a robust understanding of public relations, media research, primary and secondary research, data visualization, and communications. The RD position requires a proven track record of effective resource and project planning as well as exceptional communication skills and an ability to manage and collaborate with teams comprised of both junior analysts and senior stakeholders.

The ideal candidate will have excellent people and project management skills and thrive in a fast-paced, deadline-driven environment. The Research Director will need to balance an ever-changing and diverse range of research projects, timelines, and expectations while demonstrating a strong collaborative spirit coupled with a solutions-oriented mindset. RDs at DXI consult with key senior stakeholders; therefore, candidates must demonstrate expertise in PR measurement strategies and consistent client-focused recommendations.

Your potential coming to life: Joining our team means you will...

Work closely with senior leadership to manage large-scale and/or global research projects including day-to-day management of clients and Edelman teams, development and execution of research studies from start to finish, and presenting results in a compelling and visually appealing way
Work closely with the account teams to clearly define research objectives, analyze data, write research reports, recommend measurement methodologies or KPIs, assign and coordinate production staff, and outline associated budgets and timelines for delivery
Act as primary client contact responsible for overall client satisfaction and quality control on deliverables
Lead the analysis and interpretation of data and work closely with research teams to create a compelling story that meets client objectives
Create and present insightful, visually compelling deliverables that clearly and concisely answer client objectives and provide value to the client, including detailed findings, implications, and strategic recommendations
Demonstrate a comprehensive understanding of the client's business, products, and services along with the broader industry, particularly related to client objectives
Help strengthen the team's secondary expertise by driving innovation and sharing knowledge throughout the network
Supervise and mentor junior staff to help grow their research, project, and client management skills
Coordinate with third-party vendors, outside agencies, or global team members when required
Step in to support the team in executing crisis monitoring, overflow production work, or general load balancing when needed
Build and nurture relationships with colleagues and external clients through networking and communication skills

Basic Qualifications:

At least 5 years of relevant experience in either Primary an/or Secondary research within Communications Marketing, Market Research, and/or related fields
A bachelor's degree or equivalent work experience

Preferred Qualifications:

Experience with primary research, both quantitative and qualitative, such as research design, sampling plans, questionnaires, moderator guides, and analytical plans
Experience with secondary research and media monitoring and measurement techniques and standards, such as benchmarking, measurement programs, media analyses, desktop research, literature reviews, influencer identification, trends identification, and/or crisis reporting
Substantial hands-on traditional and social media listening experience, audience analysis, or data/statistical analysis, preferably with exposure to consumer insights and media research
Project management skills, with the ability to manage medium to large-scale projects from start to finish
Ability to effectively structure, communicate, and present both measurement and research findings through compelling data visualizations and storytelling
Familiarity with media monitoring tools and Boolean logic, and ability to craft complex search taxonomies and assess their efficacy
Expert knowledge of relevant tools, such as:
Media listening tools: Brandwatch, TalkWalker, Synthesio, Cision, NetBase
Audience profiling: Statista, Global Web Index, Demographics Pro
Search and web: Similar Web, Google AdWords
Data analysis: Quid, Google Analytics, Tableau
Trends analysis: eMarketer, Mintel, Google Trends, WARC
Talent for fostering a sense of community and team in a matrix organization
Ability to converse with all levels within the organization, including senior executives

$86,000 - $133,000 a year

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

#LI-RT9

Edelman Data & Intelligence (DXI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission.

We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful.

DXI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DXI is comprised of over 350 research specialists, business scientists, data engineers, behavioral and machine-learning experts, and data strategy consultants based in 15 markets around the world.

To learn more, visit: https://www.edelmandxi.com

Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.

DXI is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.

DXI upholds an inclusive environment, where uniqueness and diversity are celebrated and encouraged. We recognize and honor all types of diversity-gender, gender expression, race, ethnicity, age, sexual orientation, religion, disability status, socio-economic background, experience and more. As part of Edelman, we have several employee networks - focused on AAPI, Black, Hispanic/Latinx, LGBTQ+, Veterans' and women's communities - to provide a space where employees can share, learn and grow. We also offer a variety of training options for candidates who want to pivot or learn different skills within the industry.

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Refer code: 8433254. Daniel J Edelman Holdings - The previous day - 2024-03-02 20:27