Remote Support Specialist

SafeinHome is hiring RemoteSupport Specialists for our 24x7 Support Team!

This is NOT a Work From Home position.

Summary: You will provide health, safety, and quality of life support services for individuals using SafeinHome Remote Supports. Using a combination of sensory and assistive technology devices, you will initiate communications and respond to alerts to provide support services.

Preferred Shift Availability:

• Evening 3pm-11:30pm
• Graveyard 11pm-7:30am
• Morning 3am-11:30am.
• Afternoon 11am - 7:30pm

PLEASE COMPLETE THE CAREGIVER FIT AND PHONE INTERVIEW ASSESSMENTS IF YOU WANT TO BE CONSIDERED FOR THIS POSITION.

Skills Required for the position:

• Patience.
• Punctuality.
• Attention to detail.
• Excellent listening, communication, and writing skills.
• Adaptability and willingness to learn and adjust.
• Ability to stay calm and act appropriately in an emergency.
• Kindness and empathy.
• Ability to comprehend and retain multiple sets of written information with specific directions and varied needs.
• Ability to use and maneuver multiple computer applications.
• Strong sense of responsibility.
• Willingness to go the extra mile.

Requirements for the position:

• Willing to be scheduled for ANY shift, especially morning and graveyard shifts.
• Proficiency with various web browsers and applications, such as Internet Explorer, Firefox, Microsoft Suite, and various Google applications, such as Chrome, Google Calendar, Google Voice, and Gmail.
• Must pass an FBI background check.

Preferred Experience:

Related to or desire to work within the social work and/or healthcare fields, especially related to caregiving.

Benefit Conditions:

• Only full-time employees eligible

Work Remotely

• No

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• Caregiving: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person