Remote Rv Call Center Technician

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America’s largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry’s most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate.  We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV. 

Remote RV Technician America's champion for fun, freedom, adventure, and making RVing easier!  We have an excellent opportunity available for skilled RV Techs who are interested in making a change in their career. The ideal candidate will come with 3+ years of experience as an RV Service Technician and general computer literacy.

This position is fully remote, and equipment will be provided. If you’re ready to stop turning wrenches and interested in working from the comfort of your home, this position is for you!

*Compensation starts between $25hr-$28hr*

Essential Job Functions:

• Answer in-coming calls from Good Sam Elite Members and assist with questions about RV accessories and how to handle RV disablement situations
• Connect Elite Members with RV Repair facilities when necessary for repairs that cannot be corrected over the phone
• Connect Elite Members with Roadside Assistance when necessary for RV disablement situations
• Provide Elite Members with technical information, diagrams, instructions by text or email
• Perform member follow-up to ensure technical issues(s) are resolved

Qualifications:

• High School diploma or equivalent preferred
• Minimum 3 years of RV Service Technician experience
• RVIA certification preferred
• Effective communication skills required
• Must have a customer-focused mentality
• Basic Computer skills
• Good organizational and follow-up skills required
• Previous Call Center Experience is a plus

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.