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Form of workJob Description
Description
We're looking for aRemote Program Coordinator 1, working in the Insurance industry in San Antonio, Texas, United States.
- Perform consistent phone duties.
- Manage outbound and inbound calls, mostly an outbound facility.
- Place outbound calls to members and schedule our members for their annual assessment that the member may be due for.
- Receive incoming calls with the potential to be placed on an active queue line (each individual averages 5 to 10 calls).
- Utilize dual screens.
Our client provides outsourcing, staffing, consulting andworkforce solutions. Hiring for Engineering,Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturingand Logistics, Sales and Marketing and Administrative roles. For 60 years.Via 5,000 offices in 39 countries.Matching smart people withgreat jobs. Putting to worknearly 700,000 employees worldwide. Helping people like you achieve your potential. Usinginnovative technologies and passion for people to provide you the bestexperience possible. Every single day. Let this be your day.Put their expertise to work for you.You deserve it!
Experience Required for Your Success- 1+ year of call center experience
- Bilingual strongly preferred
- Some medical background (doctor’s office, answering phones) for exposure
- MS Excel knowledge as well as be able to type at least 40+ words per minute
- Basic computer skills: able to multitask as they work with dual monitors every day
- Experience with navigating multiple systems and monitors
- Flexibility with business needs and open to working OT, willing to get the job done and open-minded with dealing with ambiguity due to nature of their product as information changes rapidly
