Description
We're looking for a Patient Financial Representative, working in Financial Services industry in San Antonio.- Collects balances due from payors ensuring proper reimbursement for all services.
- Identifies and forwards proper account denial information to the designated departmental liaison. Dedicates efforts to ensure a proper denial resolution and timely turnaround.
- Maintains an active knowledge of all collection requirements by payors.
- Works collector queue daily utilizing appropriate collection system and reports.
- Demonstrates knowledge of standard bill forms and filing requirements.
- Identifies and resolve underpayments with the appropriate follow up activities within payor timely guidelines.
- Identifies and resolves credit balances with the appropriate follow up activities within payor timely guidelines.
- Identifies and communicates trends impacting account resolution