Remote Insurance Customer Service & Sales

Job Description

Join Harlow Insurance Agency, an innovative insurance agency that is fully remote and embracing the future of work. We are looking for a Remote Insurance Customer Service & Sales team member to join our dynamic team in Santa Barbara, California.

At Harlow Insurance Agency, we believe in putting our clients first and providing exceptional service. As a Remote Insurance Customer Service & Sales representative, you will have the opportunity to build meaningful connections with our clients and help them navigate their insurance needs.

In this role, you will be responsible for delivering outstanding Customer Service and sales support to our clients. You will handle incoming calls, answer questions, provide policy information, and offer personalized insurance solutions. As a remote team member, you will have the flexibility to work from the comfort of your own home while still being part of a collaborative and supportive team.

If you are passionate about Customer Service, enjoy working in a remote environment, and want to be part of a forward-thinking insurance agency, Harlow Insurance Agency is the place for you. Apply now and join our team!

Salary: $2000.00 - $5000.00 per month

This is a remote position
Benefits

Monthly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

• Provide exceptional Customer Service to clients, addressing their inquiries and concerns in a timely and professional manner.
• Handle incoming calls and emails from clients, providing information about insurance policies, coverage options, and claims processes.
• Assist clients in selecting the right insurance products and coverage based on their individual needs and circumstances.
• Process policy changes, updates, and cancellations accurately and efficiently.
• Collaborate with the sales team to identify cross-selling opportunities and maximize sales revenue.
• Stay up-to-date on industry trends and product knowledge to effectively educate and advise clients.

Requirements

• 3 years of prior insurance experience.
• Insurance License.
• Previous experience in a Customer Service or sales role, preferably in the insurance industry.
• Excellent communication skills, both verbal and written, with the ability to build rapport and establish a positive rapport with clients.
• Strong organizational skills and attention to detail, ensuring accuracy in client information and policy documentation.
• Self-motivated and disciplined, with the ability to work independently and meet performance targets.
• Proficient computer skills and familiarity with insurance software and CRM systems.

Company Description
Founded in 1961, our business is to serve the insurance needs of our customers and to build our book of business. Our guarantee is to provide the very best service possible, to maintain an outstanding level of product quality and reliability, and to protect our customers with the assurance and substantial financial resources of a Fortune 50 company behind every policy. Harlow Insurance ended 2013 ranked #14 out of 9000 Allstate Agencies nationwide and was recognized as one of the top 100 Commercial Insurance producers in the nation. Our mission is to be the best in doing what we know we can do to enrich and enhance the quality of life for our customers. With the Harlow Insurance Agency - you are truly in good hands!