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Form of workToday, Farmers Insurance Group of Companies is one of the country's largest insurers of vehicles, homes and small businesses and provides a wide range of other insurance and financial services products.
Farmers is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.
Farmers Insurance Group's local agency is looking for a Customer Service Representative to join us in our office in Sparks NV. This role will allow you to help to set the service standard that other Customer Service representatives will strive to achieve. As a member of our highly-valued Customer Service team you will be critical to our efforts to provide our customers and team members with efficient and professional client service. Come take advantage of this great opportunity to learn new skills and expand your current skills with a dynamic and growing company where people are rewarded for their hard work and commitment.
As a member of our Customer Service team working in our office in Sparks, NV your main mission will be to work the front lines of Customer Service to generate the very first positive impression clients make about our company.
Your first challenge in this role will be learning our products, services and world class business techniques. Working in a fast-paced customer focused office, you'll use your computer savvy to communicate with customers and navigate their insurance information while also providing expert professional support to our agents as they continue to grow their business. Besides excellent written and verbal skills, your ability to actively listen will get you to the root of a customer's issue and solve it quickly. Your courteous and professional demeanor, both on the phone and in person, will ensure that clients and agents alike will know that their issues are being handled by a competent and concerned business professional.
Prior experience with property and casualty, life, and health insurance will give you the ideal foundation to make an immediate contribution to the team. Your expert attention to detail will ensure that the information you are responsible for will be entered the system in an efficient and accurate manner. This role will also allow you to learn more about the insurance industry while taking on other duties such as helping the recruiting team with their recruiting efforts as the office continues to grow. If you are the kind of person that can't say no to any request for help, then this is the position for you.
Farmers Insurance Group of Companies is a leading U.S. insurer of automobiles, homes, life, and small businesses and provides a wide range of other insurance and financial services products. Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees. There are many opportunities at Farmers. We give you the flexibility to find your passion, and then follow that path. If you have an entrepreneurial spirit, there is no limit to how high you can go.
Entry Level - Less than 2 years of experience
All your information will be kept confidential according to EEO guidelines.
