Relative Caregiver Care Coordinator/Case Managers

Position Summary:
Responsible for case management, coordination, and support of assigned clients. Engages with clients, completes assessment and service planning activities, ensures linkages to services and resources, advocates for clients and assists with navigation through formal/informal systems. Completes home visits, crisis support, and parent training as needed. Participates in Child and Family Team Meetings and completes all required documentation.

This position will train in our Knoxville offices and transfer to Morristown in mid to late February. Must be able to make the commute to Knoxville to start.

This position does not have direct reports.

Essential Functions
Case Management (70%)

• Attends and participates in all court hearings, CFTMs, treatment team meetings and other child-related meetings
• Conducts home visits, face-to-face visits and family visits in accordance with program standards
• Completes assessments and develops timely, individualized and comprehensive master service plans for all assigned cases in partnership with Relative Caregivers and youth
• Implements individual service plan goals for the children and families to include linkages to, monitoring of, and advocacy for effective community resources and formal services as well as assisting in the identification, growth and maintenance of informal supports

Coaching/Development (30%)

• Provide parent training and education classes as needed
• Teaches to, coaches and empowers family members and supports positive parenting, problem-solving and self-sufficiency skills
• Provides crisis intervention services for children and foster families
• Transport children and families, as necessary
• Develops and maintains professional working relationships with all necessary community agencies and services in order to fully implement treatment plans
• Attends workshops, conferences and/or seminars to enhance professional growth
• Completes all required documentation in a timely manner

Requirements*

Education/Experience/Knowledge/Understanding

• Bachelor’s Degree in social work or related field and one year of experience with youth and families. Clear full three-tier background clearance
• A minimum of one year case management experience

Skills

• Strong verbal, written, and active listening communication skills including communicating clearly, effectively, tactfully, and patiently with a diverse population
• Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others
• Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel

Abilities

• Ability to apply a strong ethic of care and support throughout the therapeutic experience
• Ability to establish and maintain healthy boundaries with the people they help in treatment
• Ability to apply strong critical thinking skills
• Willingness and ability to embody Childhelp’s core values of Acting with Honor and Character, Being Open and Receptive, Caring About and Relating to Others; Nurturing Diverse Relationships; Performance Excellence; and Inspirational Leading & Managing

Physical Demands

• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
• No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)
• Employees may be exposed to children who may ask inappropriately personal questions, display socially unacceptable personal behaviors, insult your physical appearance, age, sex, and race, use profanity, sexually explicit phrases, exhibit defiance, dishonesty, threats, accusations, and theft, assaultive behaviors and self-destructive behaviors

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person
• Office

Application Question(s):

• Are you comfortable with travel required in Knoxville?

Education:

• Bachelor's (Preferred)

Experience:

• Case management: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person