Description
Regional Production Services Manager
Company Overview
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Regional Production Services Manager will assist Pinnacle Live's venue operations teams with the pre-planning, logistics, resource allocation, accounting, and onsite management of large-scale productions. As a member of Pinnacle Live's Production Services department, the Regional Production Services Manager may also be tasked with filling show operator positions.
Essential Functions:
- Collaborate with Venue Sales, Venue Operations, Rigging Services, and Power Services to plan and execute high-level production in accordance with Pinnacle Live's production standards.
- Serve as the remote point of contact for project planning and on-site point of contact for production site visits and event execution as requested by venue staff.
- Identify and train Event Services Technicians and Senior Event Services Technicians so that they may serve as competent show operators on production-level events.
- Identify and maintain relationships with labor brokers and subrental vendors to maintain Pinnacle Live's access to partners that can assist with production-level event execution.
- Create detailed production schedules and define cadence of deliverables for each project as requested by Venue Operations.
- Assist Venue Operations in obtaining quotes from qualified sub-rental vendors, as necessary.
- Prepare and implement project budgets including pre-event estimates and post-event actuals.
- Create and edit orders for internal charges related to Production Services resources.
- Function as production subject matter expert, consult venues to choose appropriate equipment and staffing levels with a focus on utilizing in-house resources when possible.
- Translate client requests into holistic production visions and identify opportunities to capture additional revenue in the sales process.
- Generate CAD files as needed for projects to demonstrate the accurate scale of production elements including, but not limited to, staging, lighting, projection, audio, and cable pathing.
- Calculate power consumption of production components to ensure adequate power, coordinating with the Power Services department as necessary to engage additional resources.
- Assist with Rigging Services requests on production-level events.
- Manage in-house, third-party, and/or union laborers to set, operate, and strike large productions.
- Perform other related duties as assigned.
Education & Experience:
- Bachelor's degree in related field or industry experience equivalency.
- Three (3) years' project management experience.
- Ability to interpret floor plans and three-dimensional drawings.
- Vectorworks proficiency preferred.
Required Skills & Knowledge:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
- Strong written and verbal skills necessary to complete assigned tasks and excellent project management skills a must.
- Excellent understanding of signal flow and technical troubleshooting skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and critical thinking skills.
- Strong understanding of basic electrical theory and principles.
- Strong understanding of basic rigging standards and practices
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate when appropriate.
- Demonstrated proficiency with Microsoft Office Suite.
- Ability to execute productions that are more complex in nature in which judgment and initiative are required in resolving problems and making recommendations.
- Demonstrated proficiency with CAD software (Vector works, Vivien, AutoCAD, etc.)
- Demonstrated proficiency with industry standard project management software (Monday.com, Asana, etc.)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.