Job Description
Regional Manager
OUR PURPOSE
Catholic Charities of the Archdiocese of Denver has been serving northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services (for women), Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Services.
Our employees are crucial to our success in achieving our Mission of extending the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. We accomplish this through:
Employer sponsored training
Culture of Trauma-Informed Care
Generous compensation and benefits package.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.
SUMMARY
The Regional Manager is part of the Housing Management Services division of Catholic Charities Housing and is responsible for the general management and oversight of all properties assigned to portfolio.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for the employment of qualified and competent personnel, assuring compliance with all local, state, and federal laws. Assure appropriate training and orientation of new personnel in accordance with the stated goals and objectives of CCH.
Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Coordinate general administration and operations of CCH properties assigned to provide safe and sanitary housing, relevant social and recreation programs, positive management/resident relations ad maintain a financially sound and viable operation. Perform and document on-site inspections as needed.
Assure that resident selection, leasing and waiting lists are in compliance with all laws. Assure that the policies are correct for each program as set by HUD.
Work with site management to assure development and implementation of preventative maintenance programs as needed.
Assure realistic and consistent efforts toward resident involvement, positive resident relations, response to expressed resident needs and development of social, educational, religious and recreational programs. Address resident relations in conjunction with on-site manager, when necessary.
Formulate and analyze data for management reviews, rent increases and requests for use of funds from reserve for replacements and residual receipts.
Review policy and procedures and update as needed.
Supervise and direct assigned staff in the performance of their duties. Promote continuing education as needed.
Uses creativity and innovation in program development and service delivery.
Solid knowledge of HUD, CHFA and other affordable housing requirements.
Solid knowledge of Fair Housing Laws so that policies and actions are administered in compliance with Federal, State and Local laws.
Ability to oversee and supervise the work of others. Demonstrated ability to function as a team member, both in a leadership and supportive role.
Ability to communicate clearly in both oral and written forms with a diverse population.
The education and experience equivalent to a Bachelor’s degree in a related field and three years of related work experience with at least one year of supervisory experience in a housing environment.
Certification as a Certified Property Manager (CPM) preferred and may be required within twelve months of employment.
Ability to operate basic office equipment to include a computer and peripherals, printer, photocopier, phone, facsimile, etc.
Licensed ability to drive a vehicle and satisfactory driving record.
Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
QUALIFICATIONS
Bachelor's degree (BA/BS) from an accredited four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.
COMPENSATION & BENEFITS:
Salary: $80,000-$90,000
Training:We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Public Speaking; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
Benefits:In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:
Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
9 Paid Holidays annually (shelters are 24/7, so there may be a need to work some holidays, which would include holiday pay).
403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
ARE YOU READY TO JOIN OUR TEAM? If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!
We conduct background checks as part of our hiring process.
Drug-Free Workplace.
We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of the employment relationship without regard to race, color, religion, age, gender, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.
EEO/AA
Our employees are crucial to our success in achieving our Mission of extending the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.