Regional Front Office Administrator (Colorado Region)

We are looking for a dedicated Regional Front Office Administrator (RFOA)to join our team in the Colorado state. The RFOA may occasionally work remotely, but the expectation is that they are in a clinic each day.

The RFOA will work with providers and patient services representative staff in their region to provide excellent patient care in a pleasant working environment that embodies our core values: Quality Service, Integrity, Compassion, and Teamwork.

We are looking for an individual with excellent leadership qualities and strong interpersonal and organizational skills who can help our practice continue to flourish as we continue to grow.

Things You Should Know:

• Colorado region (ProActive Physical Therapy & ActionPotential Physical Therapy)
• Mileage is reimbursed at corporate rate for Mileage
• position does require visiting every clinic in that region at least one per month

Job Duties:

• Act as resource to Central Billing Office to help ensure the operational effectiveness of Front Offices with regard to billing and collections
• Coordinate with HR/Recruiting during the interview process to phone screen Front Office candidates and determine skill set prior to final clinic interviews
• Provide initial training for all new Front Office hires as well as follow up training when required; training will include but is not limited to billing software, customer service, payor and Front Office policies and procedures
• Help determine appropriate staffing levels for assigned Front Offices
• Review and analyze Front Office metrics for assigned clinics through determined reporting methods, providing necessary training and support to achieve key indicators set forth by Corporate
• Willing and able to collaborate on processes and procedures as an integral part of the Operational, Marketing and Revenue Cycle teams

Job Requirements:

• Minimum 5 years’ experience in healthcare required, with supervisory experience preferred
• Previous experience with Insurance, Medicare, Medicaid, Private processes and regulations
• Working knowledge of healthcare billing requirements, accounts receivable management and financial applications
• Working knowledge of mandatory billing and coding requirements, including ICD-10
• Working knowledge of HIPAA and other requirements
• Working knowledge of Payor guidelines
• Demonstrated ability to hire and train employees, appraise work performance, address employee relation issues and resolve problems
• Demonstrated ability to manage multiple projects and grasp new concepts
• Demonstrated ability to work independently with minimal supervision, as well as in a team environment
• Willingness to travel as required

About Us:

For over 30 years, Physical Rehabilitation Network (PRN) has specialized in delivering quality physical therapy care in parallel to serving as an owner-operator to over 200 outpatient PT clinics across the Western and Central regions of the United States.

Boasting a differentiated delivery model, we integrate owning, managing and developing physical therapy locations and brands as well as establishing Health System Joint Venture and PT practice partnerships with our value-based, people-first and outcomes-driven care delivery solutions.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• To be considered for this position, please confirm that you are comfortable with traveling to our clinics throughout Colorado.
• The salary for this position is $55k-60k/annually. Please confirm that this works for you.
• ONLY CANDIDATES WHO ANSWER THIS PROMPT WILL BE CONSIDERED:

Please briefly describe your relevant leadership/management experience.

Experience:

• Medical office: 5 years (Required)
• Supervising Multiple Clinics: 2 years (Required)

Ability to Commute:

• Colorado (Required)

Willingness to travel:

• 100% (Required)

Work Location: On the road