Regional Director, Retail

Starting Pay $110,000 annually.

Position Description:
Responsible for the oversight, leadership and achievement of results for multiple Retail District locations. Directs all aspects of daily operations, leading the Retail District Managers and driving the business. Provides strategic vision, leadership and general management skills for both short and long-term success.

Essential Duties and Responsibilities:
1. Financial – Sustains growth through financial stewardship & fiscal responsibility.

• Executes retail operations plan to achieve required targeted growth in daily, monthly, quarterly and yearly goals for profit, revenue, and production for multiple Retail District locations.
• Coordinates with Retail District Managers to define objectives and goals by constantly developing innovative and cost effective product generation; monitors product levels daily to achieve bottom line sales budget against targets.
• Partners with Retail Leadership to facilitate the annual budget process.

2. Customer & Community – Collaborates with customers to understand and deliver customer’s needs & expectations.

• Spends time in the stores with retail teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies.

3. Operational Excellence – Implements strategies to maximize resources and infrastructure.

• Makes decisions on matters relating to the day-to-day retail operation within his/her defined Retail District including the strategic planning of resources.
• Works with the Sr. Director of Retail Operations to generate ideas about future retail activities to ensure a cutting edge strategy; maintains up to date knowledge of the market place, competitors and trends.
• Ensures that the assigned Retail District complies with all policies and procedures relating to Security, Health and Safety. Influences any changes necessary to meet statutory requirements, ensuring minimum risk to team members and the business.

4. Team Goodwill – Promotes a culture that embraces growth & development to meet the needs of our team.

• Retains top talent through strong leadership and retention efforts to ensure the organization’s readiness to achieve its goals.
• Works with the assigned HR Business Partner to ensure people management goals are achieved and issues are satisfactorily resolved.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Retail District Managers.
• Ensures that store leadership effectively manages performance of team members.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Plays critical role in driving company culture change efforts and change management processes.
• Coordinates efforts with various Goodwill divisions, as needed.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• 8+ years’ work experience in Retail Management within a multiple store organization, preferably thrift, or any combination of education and experience.
• 8+ years of experience with Retail Inventory POS Computer System, preferred.
• Proficient in Microsoft Office Suite.
• Valid drivers’ license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.