Director of Urgent Care

Overview

Hello Humankindness

 

Chandler, Arizona, has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities.

For more than 50 years, Dignity Health’s Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 96 patient beds, increasing the acute-care bed count to 338. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings.

 

The word “dignity” perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. 

 

Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies.

 

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Responsibilities

Job Summary:

 

The Director of Urgent Care is responsible for leading, planning, directing, monitoring and improving the overall performance for assigned clinics to achieve excellence in the delivery of daily operations. Engages staff and cultivate a positive clinics culture that prioritizes humankindness and patient-centric care. Accountable for operational, financial, clinical, quality, and business development activities across multiple disciplines.

 

Specifically, you will manage all aspects of the Urgent Care clinic, including registration, medical records, posting, and all clinical staff, outpatient laboratory, radiology, and mammography departments and staff. Maintains clinic compliance with and constant readiness for inspection from all regulatory entities. You will provide leadership and direction to personnel in accordance with nursing and administrative policies, and be accountable for department on a 24-hour basis.

• Oversees the development of assigned clinics and regularly manages improvement projects and is accountable for operational financial and business development activities.
• Develops analyzes and implements processes and systems to enhance customer service across assigned clinic(s) and takes ownership of and drives needed improvement in all aspects of operations including clinic productivity patient satisfaction/experience provider satisfaction/experience community efforts and serves as the local representative for the area.
• Responsible for financial management of the assigned clinics financial operation budgets including forecasting gross and net revenues visit projections and expenditures.
• Plans, coordinates and effectively leads assigned clinics to meet patient care administrative operational and support requirements.

Qualifications

Minimum Education and Experience:

• Bachelors degree or a combination of education and/or additional job related experience in lieu of the degree.
• Minimum of five (5) years experience in related field.
• Minimum of three (3) years management (supervisory) experience.

Special Skills:

• Working knowledge of community clinic/health center operations.

Preferred Education and Experience:

• Master's degree in Healthcare Administration.
• Experience with budgeting and staffing issues.
• Experience with patient care modules or PC.
• Excellent written and verbal skills.
• Active membership in professional organization.

Preferred Licensure:

• Current AZ RN license.
• Current BLS Healthcare Provider.
• Current ACLS Provider.
• Current PALS card.

We offer the following benefits to support you and your family:

• Medical/Dental/Vision Insurance (no premium for employee benefits)
• Flexible spending accounts
• Matching 403(b) retirement program
• Fully Funded Pension Plan
• Paid Time Off (PTO)
• Tuition Reimbursement​ ​
• Mental Health benefit
• Employee Life Insurance
• Annual Performance Bonus
• Relocation assistance as needed
• Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

#LI-DH

Pay Range
$54.12 - $78.47 /hour