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Form of workAs a Regional Director, you will be reporting to the VP of Operations and overseeing our airports in the Mountain West region. The Regional Director is a proven multi unit business leader who will drive operational excellence and business outcomes across CLEAR's network. This position requires a deep understanding of leadership, strategic vision, and a high level of business savvy. We are looking for an Operations expert who consistently has their finger on the pulse of day-to-day tactical multi-unit operations. You are process oriented, ensure adherence to procedures, and can expertly navigate operational challenges. You will drive employee engagement and foster an environment (across multiple locations) where team members are accountable for delivering exceptional security, sales and customer service experiences, while continuously sharing the CLEAR story. You will oversee all hourly and salaried team members in your region and will be ultimately responsible for all leadership functions to ensure smooth operations.
What you'll do:
- Sets quarterly goals to drive KPIs related to security, service and sales, across your region: Airports, Sports, and Events.
- Drives results against sales plan through regional leadership
- Responsible for the development of General Manager/Assistant General Managers in your region.
- Partner with internal and external stakeholders to lead and drive new business ventures.
- Build and maintain strong relationships with internal and external stakeholders: Airport Leadership, TSA, Contractors, Suppliers, Vendors and CLEAR Team Members across the CLEAR region
- Drive policy and procedural compliance with regulatory and legal requirements, escalating to senior/executive management as necessary
- Identify gaps, issues and best practices to resolve operational challenges
Who You Are:
- You have a strong track record as a creative and methodical leader
- You are customer-centric and data driven.
- You see the big picture while at the same time focusing on the details
- 10+ years of experience in Operations leadership required
- Bachelor's degree or higher preferred
- A solid communicator with exceptional interpersonal skills and a proven ability to motivate, mentor, and influence others (internally & externally)
- Ability to develop trusted relationships across the organization and with external stakeholders
- Ability to travel 75% of the time
- Required to successfully complete a government background investigation
How You'll be Rewarded:
At CLEAR we help YOU move forward - because when you're at your best, we're at our best. You'll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you'll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $120000 - $150000 / year depending on levels of skills and experience.
The base salary range represents the low and high end of CLEAR's salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR's total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units
About CLEAR
Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 15+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
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