Address
Form of work
SalaryClinical Referral coordinator:
Referral and transition coordination includes the following activities:
■ Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety.
■ Ensure complete and accurate registration, including patient demographic and current insurance information.
■ Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
■ Review details and expectations about the referral with patients.
■ Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance).
■ Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion.
■ identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.
■ Ensure that referrals are addressed in a timely manner.
■ Remind patients of scheduled appointments via mail or phone.
■ Maintain patient confidentiality.
Regular and reliable attendance is required to perform the functions of this position.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
