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SalaryJob Summary:
The Hiring Manager/Human Resources Assistant is responsible for assisting with the administrative tasks and HR duties of Prime Marketing, Inc. Duties include Hiring, Write-ups, Payroll, Onboarding, Attendance, Terminations, Benefits and any other tasks as needed.
Responsibilities:
- Assist with all HR duties.
- Maintain proper records of Attendance, tardies, and absences.
- Assist with Benefits, signing agents up and ensuring deadlines are met.
- Assist with payroll
- Complete Terminations, both recording conversations and maintaining organized records of all write-ups, Reviews and production/attendance/policy infractions.
- Assist with the proper documentation for all processes.
- Complete Onboarding new agents.
- Complete the return of Equipment, sending out Return emails and communicating with P-Changes when additional assistance is needed, and to confirm receipt of Equipment Tracking numbers.
- Complete Hiring including pre-screens, scheduling of the Interviews and all communications with prospective candidates.
- Assist with communications to the Floor, including announcing winners for our Team Competitions, announcing Perfect Attendance monthly, Employee of the Week weekly and $PIFF$ Trivia emails daily.
Required Skills/Abilities:
- Proficient in Microsoft Office Suite.
- Ability to learn new services very quickly
- Must be reliable and have good attendance
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to function well in a high-paced and at times stressful environment.
- Ability to work independently and meet deadlines.
- Ability to remain calm and respectful under pressure.
- Assist with additional tasks as needed.
Education and Experience:
- 4+ years of experience in Customer Service and/or Human Resources preferred.
- 3+ years Call Center experience preferred.
- Bachelors or Associates in a related field preferred.
- Knowledge of Bamboo HR is a plus.
