Home Instead® is looking for an innovative and encouraging individual to join us in our mission to enhance the lives of aging adults and their families We are seeking for Recruiting &Engagement Coordinator. It a recruiter's responsibility to recruit, hire and manages our caregiving workforce.
Primary Responsibilities:
- Answer each employment inquiry in a friendly, professional and knowledgeable manner.
- Schedule and conduct applicant interviews in an efficient and professional manner.
- Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros.
- Schedule and conduct Care Pro orientation and all training including training required to meet Home Instead® Standards and additional optional training.
- Work in partnership with the Scheduling Department to coordinate Care Pro schedules with an emphasis on creating high quality matches and extraordinary relationships.
- Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
- Prepare and publish the monthly newsletter within the deadline
- Evaluate and update all orientation and training materials as needed
- Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
- Maintain regular attendance at the office to execute job responsibilities
- Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members.
- Adhere to all company policies, procedures and business ethics codes.
- Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers.
- Participate in the ON CALL (after-hours) rotation (Evenings or weekends as required)
- High school graduate or the equivalent; Associates degree preferred
- One year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver's license
- Must past background check (including DOJ, FBI, and motor vehicle records)
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must demonstrate knowledge of the senior care industry
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
- Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
- Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
- Must present a professional appearance and demeanor
- Must have the ability to operate office equipment
- Must have computer skills and be proficient in Excel and Word
- Must have the ability to work as a part of a team
***PREFERABLY LOCAL APPLICANTS***
Home Instead
29300 Kohoutek Way Suite 130
Union City, CA 94587
(510)972-0870
Position Information
Title:Recruiter HRID:1202
Please note that this is the job board for the franchise office located at 29300 Kohoutek Way Suite 130 Union City, CA 94587. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 510-972-0870.