Receptionist - Operations Specialist

Overview
Allied Universal® Compliance and Investigations, North America's leading expert insurance claim investigations, compliance and corporate governance company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time compliance and investigation jobs!
Job Description
Allied Universal® Compliance and Investigations, North America's leading expert insurance claim investigations, compliance and corporate governance company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve.
Allied Universal® is hiring a Front Desk Receptionist...Multi-Tasker in our Raleigh, NC Headquarters. This position is the initial point of contact for all clients, visitors and Allied Universal Compliance and Investigations' personnel. The receptionist presents a positive image for the business and has a thorough understanding of the hierarchy and their clients, as well as field operations and operational staff. Additional administrative tasks will be assigned as work flow dictates.
WHY WORK FOR US:

• Compensation/Benefits:
• Competitive wages
• Medical, dental, vision, disability, life, etc. offered to all full-time staff
• 401K
• Referral program offering a $500 bonus per referral
• Earnings are paid bi-weekly
• Educational opportunities and paid training
• Career paths built for advancement for every position
• Excellent technology designed to improve your work life balance
• Job Stability working for one of the largest employers in the world
• With CNI having investigative operations in the U.K, Ireland, Australia and every state in the US

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Communicate effectively with clients and employees, and establish a positive environment for all individual corporate contacts
• Excellent phone and communication skills are required to execute receipt and transfer of incoming calls from various individuals
• Knowledge and ability to operate all levels of office equipment to maximum efficiency
• Receive and enter client case assignments into a business specific database with 100% accuracy
• Manage and monitor internal corporate resources such as conference rooms, etc. as dictated by Allied Universal management and supervisory personnel
• Enter and prepare corporate tracking information such as client customer satisfaction surveys, sales numbers, and other information as deemed necessary
• Sign for UPS shipments, and monitor incoming/outgoing traffic

BASIC QUALIFICATIONS:

• High School Diploma and a minimum of 1-year experience in an employee/client facing position preferred, additional experience may be substituted for formal education
• Proficiency in Google Suite
• Ability to remain highly productive in a changing environment, strong attention to detail and organizational skills
• Communicate effectively and professionally; oral and written
• Follow written and verbal instructions

• Type and Length of Specific Experience Required:
  • If previously employed, meaningful and verifiable work history

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2024-1153152