Regional Director Of Operations

Benchmark Senior Living is growing! Based in Waltham, MA we are seeking an experienced Regional Director of Operations to oversee community locations primarily in Connecticut and New York.

The Regional Director of Operations will oversee a cluster of communities and will be responsible for the overall management of assigned communities within your division. In addition to overseeing community operations, the Regional Director of Operations is responsible for innovating and implementing processes and procedures to enhance the development of talent and systems in their assigned division. This position will report to the Vice President of Operations. Position is based within an assigned territory and candidate will need to reside in this general geographic area.

Travel will be required approximately 80% of the time, minimumally visiting communities 3 days a week. Overnight travel will also be required. A car allowance of $750 per month will be provided.

Responsibilities:

• Identifies trends and interacts with the Operating Team to develop and monitor action plans

• Completes, analyzes and distributes weekly labor variance reports

• Distributes weekly spend-down reports to portfolio managers

• Forecasts community-specific P&L reports twice monthly

• Forecasts monthly and quarterly P&L statements

• Assists SVP of Operations with monthly review of community specific P&L statement

• Acts as a liaison with accounting department to answer questions and troubleshoot field accounting issues

• Participates in state associations and regulatory agencies

• Manages and reports all essential legal issues

• Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income

• Develops, implements and tracks annual operating and capital budgets

• Functions as a change agent in the field

• Effectively manages sales and marketing with information systems, Marketing Action Plan’s, critical success factors, etc.

• Demonstrates innovative, entrepreneurial thinking in response to competitive trends and business development opportunities

Requirements:

• Bachelor’s degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.
• Must have multi-site management experience. Demonstrated, successful operations experience specific to independent, assisted, Alzheimer’s, or related fields.
• Previous experience in new developements and acquisitions is preferred
• Valid license to operate an assisted living facility, if mandated by the State in which the community is located.