Global Security Operations Center Specialist (Days Shift 6am-6pm)
At Wolfspeed, we do amazing things in a human way.
The success of our organization is attributed to the dedication, diligence, and innovation of our employees. We embrace diverse perspectives to cultivate excellence throughout our organization, with a commitment to integrating diversity as a fundamental aspect of our operations.
Here’s the Gist:
As a GSOC Specialist, you will have an opportunity to play a crucial role in our department’s mission to protect people, property and information by providing excellent customer service and supporting essential security functions as well as assessing, coordinating, and overseeing emergency response efforts during security or emergency incidents on site.
Your Role and Responsibilities:
- Performance Based Compensation and Annual Bonuses
- Training, Development, and Educational Assistance
- 401(k) Match and Employee Stock Purchase Program
- Employee Assistance Programs
- Leave of Absence & Disability Coverage
Your Role and Responsibilities:
- Maintain visibility of emergency conditions while using established procedures and critical thinking to provide solutions
- Monitor cameras, access control and facility alarms, as well as conduct internal CCTV investigations as needed
- Maintain various records of communications and events
- Respond to and dispatch for life-safety incidents
- Process customer requests related to Security and Emergency Management operations
This Job is Right for You if You Have (Minimum Requirements):
- Excellent verbal and written communication skills, time and task management skills, and high level of attention to detail
- Aptitude for learning and applying new skills
- Strong decision-making skills within a fast-paced environment
- Strong computer skills with knowledge of CAD, Life Safety, Alarm, and Access Control Systems
- Strong customer service skills
- Experience working with badging and access control software
This role may require additional duties and/or assignments as designated by management.
To put it legally – Wolfspeed is an equal opportunity employer.
We recruit, employ, train, compensate and promote regardless of race, sex, religion, color, national origin, disability, age, veteran status, gender identity, sexual orientation and other protected status as required by law.