Receptionist

Job Summary:
We are seeking a friendly and organized Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. The ideal candidate will have experience working in a medical office setting and possess strong administrative skills.

Duties:
- Greet and welcome patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries

- Welcome all clients and visitors who approach the front window in a courteous, respectful manner; work to convert inquiries to appointments as appropriate.
- Verify patient insurance information and collect necessary paperwork
- Maintain patient records and update information in an electronic medical records system
- Assist with billing and insurance claims processing
- Coordinate referrals to other healthcare providers as needed

- Make reminder calls to clients the day before scheduled appointment; and record information in the computer as needed.
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Perform general administrative tasks such as filing, faxing, scanning shredding and data entry

Qualifications:
- Previous experience working at the front desk of a medical office is preferred
- Familiarity with medical terminology is a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Proficient in using office software such as Microsoft Office Suite
- Ability to multitask and prioritize tasks effectively

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• North Tonawanda, NY 14120: Relocate before starting work (Required)

Work Location: In person