Receptionist

Terrazzo & Marble Supply Company is a 100% Employee-Owned, industry-leading business with over 75 years of success. We are one of the largest distributors of natural stone slabs, poured-in-place terrazzo, and quartz surfacing. We believe that the cornerstone of our success is due to the teamwork and dedication of our employee-owners.

We are looking to expand our current staff to include a Full-Time, Permanent Receptionist for a Monday through Friday day shift. The primary responsibility is to be the initial contact for all callers and visitors to the organization.

Responsibilities:

• Answers, screens, and directs calls on the multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to the appropriate employee, voice mail, or pager.
• Meets and greets all visitors; determines their needs and directs them to the appropriate employees/locations.
• Responds courteously and professionally to visitors, clients, and employees.
• Opens and routes incoming mail.
• Prepares and forwards outgoing mail and packages.
• Composes and types routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
• Organizes and maintains file system, file correspondence, and other records.
• Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
• Prepares and maintains meeting and conference room reservations.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Invoices daily shipments and adds appropriate freight charges where applicable for FedEx and UPS shipments.
• Files and maintains all shipped pick tickets in numeric order.
• Assists sample department with various responsibilities as needed.
• Corresponds directly with sales reps regarding sample material requests and coordinates any necessary changes.
• Orders material supplies for sample and resinous department(s) and maintains inventory as needed.
• Performs other duties as assigned by supervisor.

What You Need to Get the Job Done:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Proficient in Internet, inventory software, spreadsheets, and word processing.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to perform diversified clerical functions and basic accounting procedures.

What You'll Love About Us:

• Great Company Culture: Ownership culture means investing in each other's success. Our guiding principles define who we are: Passionate, Accountable, Trusted, Collaborative, Innovative, and Resilient.
• Work that Stays at Work: True work-life balance. Weekday day shifts hours.
• Rest and Relaxation: Three weeks of Paid Time Off for a beginning year, growing to five weeks with longevity. Nine paid holidays and five paid early dismissals.
• Health Benefits: Medical with HSA (with company match) and FSA options, dental, vision, long-term disability, life insurance, and an employee assistance program.
• Prepare for the Future: 401(k) with company match, ESOP contributions, and employee financial education.