Receptionist - Dental

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as a Receptionist - Dental who:

This position serves as a focal point for the appointment system at the Dental Clinic and is the principal staff member responsible for the smooth flow of patients throughout the Clinic’s various services. The Receptionist makes appointments for the patient’s needs according to written protocols, and directs patient to appropriate providers. The Receptionist assures that the time for the day is well scheduled for all providers. The job is demanding because of the urgent requests placed on the front desk by both the patients and staff. Further, reception is challenging because it offers a unique opportunity to work with people and help them understand and get into the system at the clinic. This position requires an individual who can function independently, who can prioritize activities, and who will respect the confidentiality of our patient’s problems.

Essential Functions:

• Greet and register patients as they come in.
• Verify insurance eligibility and/or income, to determine fee schedule.
• Check patients in and follow protocol to notify back office
• Make appointments for patients according to written protocols.
• Perform preliminary needs assessment of walk-in patients and schedule them for a work-in appointment according to written protocols.
• Answer and direct all incoming calls.
• Review daily route slips for accurate posting and billing
• Confirm next day appointments.
• Take patients payments and record accordingly
• Scan documents as needed
• Follow properly daily deposit procedures
• Perform other duties as required. Please see attachment for full job description.

You'll be successful with the following qualifications:

• Must be High School graduate or an equivalent completion of the 12th grade.
• At least 18 years of age.
• A minimum of two years’ experience in a healthcare setting is preferred
• Knowledge of community; skilled in communicating with people and understanding their problems.
• Must believe in health care with dignity for all.
• Must adhere to Clinica Sierra Vista’s employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!