Address
SalaryWORKING CONDITIONS
Works in office areas as well as throughout the facility and its premises
Moves intermittently during working hours
Is subject to frequent interruptions
Is subject to hostile and emotionally upset residents, family members, visitors, etc.
Works beyond normal working hours, weekends, and holidays, and on other shifts as necessary
Is subject to callback during emergency conditions (i.e., severe weather, evacuation, post-disaster)
Attend and participate in continuing education programs
Communicates with nursing and other departmental personnel
Is subject to injury from falls, burns from equipment ,odors etc. throughout the workday, as well as
reactions from dust, disinfectants , tobacco smoke and other air contaminants
Is subject to pressure from multiple/emergency calls
EDUCATION AND EXPERIENCE
Must possess, as a minimum, a high school diploma or equivalent. Must have at least one (1) year experience in a
clerical position, or successfully completed a secretarial science program from an accredited school/college.
Administrative Functions
Receive and follow schedule/instructions from your supervisor and as outlined in our established policies
and procedures.
Operate paging/telephone system as required
Answer telephone- determine nature of call and direct caller to appropriate individual or department
Receive request from within the facility and locate personnel through paging system
Receive inquiries and release information in accordance with established policies and procedures
Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call
personnel, department extensions, key personnel, etc.
Maintain a current listing if critical residents and/or residents who may not receive phone calls due to their
condition (may refer such calls to Nurse Supervisor/Charge Nurse)
Greet visitors, direct to appropriate office and /or resident room
Give directions/information to visitors, guests, resident sales representatives, etc
Offer beverages to visitors waiting on administrative personnel, as appropriate
Monitor presence and location of sale representatives in the facility
Issue and collect identification badges as representatives sign in/out
Ensure guests/visitors abide by existing rules and refuse admission to persons as directed
Report suspicious person/information to supervisor immediately
Assist with administrative duties as directed (includes typing, filing, posting accounts)
Receive, sort and distribute mail as directed
Operate computer, copier, office machines, etc. as directed
Assist department directors in administrative matters (i.e., typing reports and correspondence)
Agree not to disclose assigned user ID code and password for accessing resident /facility information and
promptly report suspected or unknown violations of such to the Administrator
Report any unknown or suspected unauthorized attempt to access facility’s information system
Other related duties and responsibilities that may become necessary or appropriate
