Receptionist

About Us:

We are a family-owned dealership. We want to be a part of the community, not just another new and used car dealer. We have a mission statement that is the foundation of our philosophy:

"Meeting Expectations is our business, Exceeding them is our Goal"

We know everyone has a choice and everyone has expectations, we also know it is our job to earn your business.

What We’re Looking For

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.

What We Offer

• A competitive and motivating environment
• Immediate impact – quick onboarding
• Continued education
• Monthly performance incentives
• Dedicated leadership team
• 401k with match
• Life insurance
• 24-hour access to group doctors
• Chaplin services
• Medical/Dental/Vision Insurance

Responsibilities

• Answers dealership group phones
• Greets and receives customers
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Works cooperatively with the sales team
• Updates customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assists in scheduling and confirming sales appointments
• Assists in the dealer exchange of vehicle process
• Participates in customer satisfaction process
• Participates in customer retention process

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Punctual with the ability to handle schedule flexibility
• Valid driver’s license and satisfactory Motor Vehicle Report
• Able to clear a pre-employment background check
• Maintains a professional appearance