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SalaryLove what you do! Support the pros behind the shows.
Work for a company that treats its employees like family! After all, Full Compass Systems is a family-owned business that has almost 50 years’ worth of building relationships with our employees and customers. We are a one-stop shop for anything audio, video, lighting, and musical equipment related. We work with Fortune 100 companies, start-up companies, and every type of organization in between. Benefits Include:
Hybrid schedule
On-site restaurant
Volunteer Time Off
Paid Time Off
Health/Dental/Vision Insurance
401(k)
Position Summary
The Receptionist answers the phone in a friendly, helpful manner; directs calls to the appropriate person or department; and greets customers and visitors.
Essential Job Functions
- Answer incoming calls in a pleasant, helpful manner and direct/transfer them to the appropriate person/department.
- Greet and assist customers, visitors, and vendor reps as they arrive; provide vendor reps with a vendor packet.
- Provide callers with information such as company address, directions, fax numbers, website address, etc.
- Notify staff of deliveries to the front desk.
- Enforce PCI compliance by requiring visitors and vendors to sign-in and wear a visitor or vendor badge.
- Maintain AX customer database by completing daily leads distribution and monitoring the Account Management Inbox.
- Utilize SalesForce for customer information management.
- Weekly assigned projects dictated by the Sales Operations Manager and/or Reception Lead.
- Other duties as assigned.
Required Education and Experience
- High school diploma, or equivalent.
- At least 1 year of office experience required.
Preferred Education and Experience
- Customer service experience preferred.
Qualifications
- Working knowledge of Microsoft Office Suite.
Competencies
- Effective team player.
- Ability to prioritize and manage multiple projects at once.
- Excellent verbal and written communication skills.
- Reliable and able to adhere to the provided work schedule.
