Receptionist

Job Description

Flora Farms Stateline (Pineville, MO) is looking for a Full Time Reception Associate. The main responsibility of a Reception Associate is to provide a welcoming and compliant check-in experience for our customers. Flora Farms Stateline is open seven days a week from 9am to 9pm. This position will require open availability and a flexible schedule. No set schedules are available for this position.

Responsibilities

• Greeting and welcoming customers and guests in a timely, professional manner
• Verifying a customer's identification to ensure they are legally permitted to purchase cannabis
• Accurately using our systems to check in customers
• Provide guidance to first time customers on the shopping experience
• Clearly direct customers where to go and what to expect when shopping at Flora Farms
• Answering phones and directing calls appropriately based on customer needs.
• Providing excellent customer service both in person and over the phone
• Maintaining accurate and current knowledge of cannabis products
• Contributing to the overall cleanliness and organization of the dispensary property both interior and exterior
• Alerting management to customer complaints as well as operational and loss prevention concerns
• Contribute to the security of the store and ensuring all state guidelines are met
• Ability to work in a fast-paced, changing, team-oriented environment
• Operates with the direct supervision of the General Manager and Upper Management Team
• Promotes a work environment that is positive, customer-service and solution oriented
• Ability to handle confidential and sensitive information

Qualifications

• Must be 21 or older to apply
• Excellent communication and customer service skills
• Positive attitude
• Punctual, dependable, and trustworthy
• Knowledge of cannabis products
• Detail-orientated and able to multi-task
• Able to pass a Federal and State of Missouri criminal background check
• Must be able to obtain an Agent ID through the state of Missouri
• High School Diploma (or equivalent) required

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotating weekends

Experience:

• Customer service: 3 years (Required)
• POS: 3 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Pineville, MO 64856 (Required)

Ability to Relocate:

• Pineville, MO 64856: Relocate before starting work (Required)

Work Location: In person